PeepSoReviews of peepso.com

Today, I just wanted to say one simple thing... thank you. A huge thank you to the entire PeepSo team, and especially to Matt. Over the past months, BG VOICE UK has grown alongside PeepSo. What started as an idea has become a modern platform and mobile app that connects thousands of Bulgarians across the United Kingdom. Behind every new feature, every update, every bug fix and every suggestion you've listened to is something much bigger than software. You're helping us build a real digital home for an entire community. Our app is no longer just a news platform. It has become a place where people connect, communicate, share events, create friendships and support one another. None of this would have been possible without the foundation that PeepSo provides. Matt, thank you for always listening to feedback and for genuinely caring about improving the platform. That level of dedication is rare, and it makes a real difference. We still have many ideas, many ambitious plans and a long road ahead, but we're proud that BG VOICE UK is growing together with PeepSo. From all of us at BG VOICE UK—thank you for being part of this journey. The best is yet to come.

PeepSo has been a Godsend for building a social media community. Tech support is great and the owners are very accessible and I can tell they care a great deal about their product and customers. There are constant improvements and they listen to, and implement, good suggestions. Since I'm not a technical person, I am probably not using PeepSo to it's fullest, but it's working well for me.

easy to use... good plugin

I recently purchased the PeepSo Community Bundle for my site, ReigniteSocial.com, and the entire experience — from installation to refund — was deeply disappointing. 1. Misleading Product Presentation When I purchased the bundle, the sales page clearly listed “Awedesk Integration.” To any reasonable customer, that implies that Awedesk is included or at least functional without an additional purchase. Immediately after installation, WordPress displayed this warning: “PeepSo requires Awedesk (1.2.0 or newer) to be installed and activated to run PeepSo Integrations: Awedesk.” Only then did I learn that the “integration” plugin is completely useless unless you buy a separate Awedesk license. This was not clearly stated on the product page at the time of purchase. Most companies explicitly say when a required third‑party product is not included. PeepSo did not. 2. Support Responses Became Defensive and Condescending I reached out politely to explain the confusion. Instead of acknowledging that the wording could easily be misunderstood, I was essentially lectured. Here is a direct quote from PeepSo’s CEO, Eric Tracz: “For the avoidance of doubt, the product page described Awedesk Integration, which denotes interoperability with a separate third-party product. It does not, and did not, represent that an Awedesk license or the Awedesk software itself was included in the Community Bundle. The distinction is neither obscure nor unconventional.” And further: “Your interpretation appears to have conflated integration with inclusion. Those are materially different concepts.” This tone was unnecessary, dismissive, and frankly unprofessional. I wasn’t debating software terminology — I was pointing out that the sales page presentation was unclear and led to a reasonable misunderstanding. 3. Removing PeepSo Left My Website Empty As part of the refund process, I was required to remove all PeepSo software from my server. Doing so left my website completely empty — no community, no content, no structure. Everything that had been built using PeepSo vanished the moment their plugins were removed. This was never mentioned beforehand, and it added even more frustration to an already disappointing experience. 4. Refund Process Felt Cold and Bureaucratic After complying immediately and removing all software, the response I received was: “Refund will be processed within 10 business days.” No apology. No acknowledgment of the confusion. No recognition of the disruption caused. Just a procedural message and a status change to “Pending – On Hold.” 5. Final Thoughts I am a 63‑year‑old Canadian veteran, and I know what I saw on their website at the time of purchase. The wording has since changed, and PeepSo insists it was always clear. My experience says otherwise. If you are considering PeepSo, be aware: “Integration” does not mean the included product is usable without buying additional licenses. Their support team may lecture you instead of listening. Removing their software can leave your website completely empty. I hope this review helps others avoid the same frustration I went through.

Great plugin! Super community!

Easy to use, I love it.

The support is amazing, fast, friendly and knowledgeable, the new block theme looks amazing, 10/10 guys and five stars. Great job!

Fantastic plugin!!!