RICARDO M.
Posted
Overall good service but they have…
Overall good service but they have several points to improve, the service is relatively fast, they usually respond in 10-25 minutes. However, there are usually several service outages of 5 to 80 minutes for no apparent reason around 1 or 3 times a week, and when I was the victim of a ddos attack, their "ddos protection" simply "disconnected/deactivated" the internet on my vps leaving me unable to use it for several hours.
Response from peramix Inc· Feb 10, 2025
Hello Ricardo Maticorena, All our services are fully operational, and we provide 24/7 support via our client area ticketing system, email ([email protected]), and social media. We have not received any similar complaints, so the issue may be specific to your VPS. Please open a support ticket so we can assist you directly. Best regards, Peramix Support