PerformancechiptuningReviews of performancechiptuning.com

Customer service is great.

Good and responsive customer service Quick shipment of original order

I previously had a complaint but upon sending an email to support and making a phone call it was sorted. I paid for expedited shipping and it was shipped very quickly.

I was surprised to receive the chip in a generic box and not retail packaging. The chip was in a plastic bag. There were very noticable scratches on the led display. Upon contacting the company, I was informed that I was sent a returned chip. I was assured that the chip was returned because the original purchaser upgraded to the full performance stage 3 chip. They promised a partial refund if I kept the chip. The refund was great, but my main concern was the performance of the chip. Subjectively, the chip does seem to provide increased torque. MPG for this vehicle can vary quite a bit but I haven't noticed any increase in mpg. But I am running a Sprint Booster which tends to make one heavy on the throttle. One definite downer is that the chip seems to be affected by ECO mode on my Hybrid. Turning ECO mode on with the chip confuses the chip. The car becomes very sluggish with a pronounced flat spot on acceleration. Sluggish as in more sluggish than without the chip. Still, the chip seems to be doing what it is supposed to do.

Nice people, Great service BUT the Shiping>>> 10 days way too long :(

I think the product is great. Can already tell a significant difference. Would've given 5 stars if they had given more instructions. Ex. Do I need to keep it plugged in all the time? When I unplug it do I lose everything it's done and have to start over. Other than that I'm extremely pleased.

Customer service took care of my account as expected.