PERRLAReviews of perrla.com

Great experience with support staff when I had an issue that needed to be addressed. Profesional, prompt, and courteous when resolving the issue. Also, PERRLA has been a great tool while writing my dissertation.

This is super easy to use. I was having APA formating and citatation issues. Found this program. Makes formatting super easy! Reference page done right. Citations are done correctly and easily. Took the stress out of all the paper writing for my BSN.

I started my second masters when I was 60 years old. This one was online and there was MUCH to learn. Using Perrla took the stress away when it came to papers and that was a big plus. Then I just had to deal with some of the technology, which my 15 year could mostly help with! We all remember the stress of writing up Bibliographies etc. Perrla took the stress out of every period, every space, every comma. What a gift! Also, their customer service/help was personal, helpful and outstanding- I really felt like I had another person standing there with me. Plus, they were open to suggestions for change- how cool! I cannot recommend this enough. It is very easy to lose points for errors in formatting references- but not with Perrla. Also, I had a professor that was grading my paper based on APA 6, because Perrla had the most up to date APA 7 for me to choose from I was able to challenge that professor and he discovered he was grading everybody's paper incorrectly, I was the only one who got my points back because I did my research and I knew I was in the right. Thank you Perrla, a thousand times, my only sadness in graduating is I won't need you anymore! It's been a great relationship!

Not only is this writing software excellent, the customer service is too. They’re very good with helping their customers.

Brian and team took care of my concern in a quick and professional manner. Not only did they provide me a new clean copy of my assignment, they gave me a step by step fix should the issue happen again in the future. I have been using PERRLA for over a decade first beginning while pursuing my undergraduate degree. I am now about 3/4 of the way through my Doctoral studies and this is this first time I’ve needed to reach out to their customer service team. It’s comforting knowing they provide transparency to their hours of operation, and more of communication. I thought it would be a long back and forth through email, but my issue was resolved in a matter of minutes. I highly recommend PERRLA for all your academic formatting needs! You won’t be disappointed!

Great customer service!

Perrla is great it has made my grad school experience much better. Perrla takes care of my APA and all my citations. If i have a problem I send a message and a real person gets back to me within the day.

I have been using PERLA for over a decade, and it has consistently been an excellent product that has supported my academic work for many years. What continues to stand out is their customer service. When I recently reached out for assistance, Rachael responded quickly and provided outstanding support. The interaction was professional, responsive, and genuinely helpful. Equally important, it was refreshing to communicate with a real person who was attentive and engaged rather than an automated system. That level of responsiveness and human support makes a real difference. After more than ten years using PERLA, I can confidently say both the product and the support behind it are exceptional. Highly recommended.