Beth B.
Posted
It's ok
It's ok. Customer service is easy to contact and I like that you can just chat with them. I placed an order and the tracking link they sent me had no updates so I reached out a couple weeks later. They had no idea what was going on either so they told me I would get rushed 2 day shipping but when I tracked it again it said it would be almost 2 weeks until I got it. I contacted them again and they did issue a refund and were helpful. Don't know if I'll use again though because if the second order I got shipped then I would just have an abundance of vitamins or if it didn't ship then I would just have to keep waiting again and wouldn't be able to keep up with the routine. It's a shame really I was looking forward to using this service, I am going to cancel.
Response from Persona· Dec 31, 2019
Hi Beth, Thanks for sharing your feedback. I've asked one of our customer service team members to reach out. Thanks and have a wonderful week! Warm regards, Jason Brown, CEO




