PetEdgeReviews of petedge.com

Speed of delivery

My shampoo did not leak out during shipping 🙂

I purchased a Stainless Steel Pro Deluxe Tub for my new shop, I'm moving to a new place. I have contractors and plumbers there to install the tub. They asked to have the tub on site, ready to go, on the 1sr of February for everything to go smoothly for my opening on the 6th, Monday. All great until the plumber realized Petedge sent the wrong drain. I was told that there is only one drain they have that fits this particular tub. Next they wanted to charge me for the extra drain... LMAO!! No way Jose! Your mistake your deal! Then it was getting me the part in an expedited manner, which they appear to have trouble doing. I was told, "it will get there when it gets there". I had to scrape my jaw off the effing floor!! Unbelievable. I gave two stars because the tub came in secure packaging and seems to be a solid product. Of course I haven't used it yet. We'll see. So buyer beware. Check your parts. Update: Petedge contacted me pretty quickly after my review posted. They are stepping up to remedy the situation and asked for me to follow up with any additional issues. This was s professional move on their part.

My blades that I order is so easy to find. Thanks for the good work.

Frances was a great sales person she was kind helpful and very professional

Easy to order, got exactly what I ordered and i love my new light weight Andis! I also received it in less than 48 hours.

Got everything I ordered, and I received it fast.

Mary Tanzillo (Boss PetEdge) was my customer service rep and she went above and beyond helping me find a replacement hydrolytic pump for my grooming table! I had tried a few years ago to find one with the same company I originally ordered the grooming table from (PetEdge) but the sales rep wasn't helpful. I tried again this year and fortunately I connected with Mary Tanzillo and she researched until she found the replacement for me. The grooming table is 12 years old and for several years I went without having the hydroxylic pump replaced because PetEdge couldn't find the model number for a replacement pump. That was very disappointing however, a few years later while contacting PetEdge again, Mary T. came to my rescue and found it! Now the grooming table is in full operation! Mary T. is professional, hard working, personable and a problem solver. She cares about her customers and goes the extra mile to help you find the products you need. She's great and I plan on contacting her for my next purchase of Show Dog equipment from a mobile grooming table, sheers and grooming products! Thanks so much Mary! You're the best!