PetEdgeReviews of petedge.com

Response from PetEdge· Jan 16, 2023

Thank you for bringing this to our attention. We see that your order was placed on the 10th and shipped out on the 12th. It is currently in transit estimated to be delivered by the 18th. We will have a representative reach out to you with more detailed tracking information. Thank you for helping us better serve our customers, we truly appreciate your business.

Response from PetEdge· Jan 16, 2023

Thank you for taking the time to review us, we appreciate you! We are happy to hear that you've had good experiences with us, we do our best to provide you with the best level of service! Thank you for being a PetEdge customer, we truly appreciate your business!

Response from PetEdge· Jan 16, 2023

This is fantastic to hear. Thank you for taking the time to give us a review, we really appreciate your feedback. We shared your review with Esperanza, and the customer service team they ♥ seeing this!! Thank you for being a PetEdge customer, we truly appreciate your business.

Response from PetEdge· Jan 16, 2023

Hi there... Thank you for letting us know where we can improve. We most definitely don't have 2 days free shipping but do offer it at a cost. We are striving to improve our delivery times, offering two warehouses one is centrally located, and the other one is located on our west coast area. We absolutely know how important getting your grooming needs timely is. We do show your order is due to deliver to you tomorrow. Thank you for being a PetEdge customer, we truly appreciate and value your business, and feedback.

Response from PetEdge· Jan 16, 2023

Thank you for taking the time to give us a positive review, we really appreciate it! I've shared your review with Chessa who took your order, and the customer service team they ♥ seeing this! Thank you for being a PetEdge customer, we truly value your business!

Response from PetEdge· Jan 16, 2023

Hello, We apologize for the delay in getting your item to you. Unfortunately the replacement parts have been on a backorder for a while due to shortages in materials to manufacture them. We will have a representative reach out to you. We appreciate your patience and truly appreciate your business.

Response from PetEdge· Jan 14, 2023

She sure is... Thank you for taking the time to review us and share how well Mary does, she's fantastic! We are sharing your review with Mary, and the customer service team they love seeing this!! Thank you for being a PetEdge customer, we truly appreciate your business!!

Response from PetEdge· Jan 13, 2023

Thank you for your kind review! Thank you for being a PetEdge customer, we truly appreciate your business!!