Excellent
57,206 reviews
PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Linda C.
Posted
I always get my product in good condition in a timely manner
Response from Petflow· Feb 9, 2026
Thank you for the great feedback. We are happy to hear your orders consistently arrive in good condition and on time. We appreciate you choosing Petflow.
David K.
Posted
Good price and fast shipment.
Response from Petflow· Feb 9, 2026
Thank you for taking the time to leave a review. We are glad you are happy with the pricing and fast shipping. We truly appreciate your support.
Mrs Rebecca J.
Posted
Very quick delivery - seamless
Response from Petflow· Feb 9, 2026
Thank you for the great review. We are glad to hear your order arrived quickly and that the experience was seamless. We appreciate you choosing Petflow.
LAURA G.
Posted
Good customer service and prices Delivered in an appropriate time
Response from Petflow· Feb 9, 2026
Thank you for sharing your feedback. We are happy to hear you had a positive experience with our customer service, pricing, and delivery timing. We truly appreciate your support of Petflow.
Laura H.
Posted
Love 💗 pet flow! Prices are reasonable, and the service is great!
Response from Petflow· Feb 9, 2026
Thank you so much for the love. We are glad to hear you find our prices reasonable and our service great. We appreciate you being part of Petflow.
doreen A.
Posted
Had what I needed and it came right away
Response from Petflow· Feb 9, 2026
Thank you for the great review. We are glad to hear we had what you needed and that it arrived quickly. We appreciate you choosing Petflow.
SARAH W.
Posted
Love the process but am annoyed by the multi step log in. You have to wait for a code to email to log in. A bit much for this site. Otherwise process is always smooth with ordering etc.
Response from Petflow· Feb 9, 2026
Thank you for sharing your feedback. We are glad to hear the ordering process has generally been smooth for you. We understand that the multi step login can feel inconvenient, and we appreciate you taking the time to call this out. Feedback like this helps us continue to improve the site experience.
LIR
Posted
We have ordered from them for a long time. Our dog food arrived totally busted inside and out, sent photos they responded immediately and replaced. Most important was response … second was replaced.
Response from Petflow· Feb 9, 2026
Thank you for your continued trust in Petflow. We are sorry to hear about the damaged delivery, but we are glad our team was able to respond quickly and get a replacement out right away. We appreciate you recognizing our customer support and taking the time to share your experience.
