Excellent
57,206 reviews
PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
michael
Posted
When I got my package I found that I was only sent half of my order. I called customer service and got ready to go rounds with someone telling me they were sorry BUT... It wasn't like that at all. I was immediately sent another shipment, no fuss or hassle. To me it is the service when something goes wrong that really stands out and it was excellent 👌
DONNA H.
Posted
Excellent cs
DEBRA
Posted
I already reported that this is my email not Dale Leonard's. I was told that Dale's account was removed from your records. Please remove my email from your records. Thank you, D Beatson
Jayme K.
Posted
Lots of finger pointing between my vet and PetFlow… I’m not sure what problem was but vet said he never heard from PetFlow vet… so preset want processed… first time in last year I’ve had any issues with the process on prescription dog food… anyways once I stirred the pot and let it be known “hey figure it out” order it was approved and shipped out…
Darlene D.
Posted
It was easy to find the product and place the order. Shipping was super speedy, which my cats appreciated.
ANTHONY K.
Posted
It arrived in time no delays or hiccups in the delivery.
John R.
Posted
It’s always great, great low price, super fast shipping, great experience all the way around….Love Pet Flow…Thanks
Steven R.
Posted
Pedro's Mom, Allison, was attentive, helpful and pleasant. She's a truly a professional customer Service agent.
