Excellent
57,206 reviews
PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Judy S.
Posted
Fast delivery.Competitive pricing.
Response from Petflow· Dec 8, 2025
Thank you for sharing this. We are happy to know your order arrived fast and that you found the pricing fair. We appreciate your support.
PAM M.
Posted
Received very fast!
Response from Petflow· Dec 8, 2025
Thank you for the kind feedback. We are glad your order arrived quickly and we appreciate you being a Petflow customer.
Deborah
Posted
Arrived on time and boxes were intact
Response from Petflow· Dec 8, 2025
Thank you for sharing this. We are glad to hear everything arrived on time and in good condition. We appreciate you choosing Petflow.
MB
Posted
Place sucks
Response from Petflow· Dec 8, 2025
We are sorry to hear this was your experience. This is not the level of service we want for our customers. I have sent a request for more information so we can look into what happened and make it right.
IRENE M.
Posted
Always dependable and helpful when I need help. My dog loves his food.
Response from Petflow· Dec 8, 2025
Thank you for the kind review. We are happy to hear we have been dependable when you need help and that your dog loves the food. We appreciate you being part of the Petflow family.
PATTY H.
Posted
Customer service is awesome!! If I send an email to have my shipment shipped out earlier, they are on it right away!
Response from Petflow· Dec 8, 2025
Thank you for sharing this. We are so glad to hear our team has been helpful when you need to adjust a shipment. We appreciate you being part of the Petflow family.
customer
Posted
Delivery times are getting longer and longer! I still haven’t received this months shipment and I ordered two weeks ago.
Response from Petflow· Dec 8, 2025
I am sorry to hear your order has taken longer than expected. I know how frustrating that is. I have sent a request for more information so we can look into your shipment and help. We are also actively working on improving our site and shipping processes so experiences like this can be avoided moving forward.
JVB
Posted
Excellent shipping and good prices
Response from Petflow· Dec 8, 2025
Thank you for the kind review. We are happy to hear your order arrived quickly and that you are pleased with the pricing. We appreciate your support.
