Excellent
57,206 reviews
PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
PAUL W.
Posted
I am NOT Paul Weiler. Not only are you asking me to rate my experience you have joined my account with his! I am Dawn Martin and have canceled my account. I’m a over 10 years a customer. I hope you take my info off Paul’s account and VDH versa. Thank you
Charlie
Posted
The website said they had the product, 3 days later I received an email stating they were canceling my order. They did not have the food I had originally ordered.
JOHN H.
Posted
Good service ordered dog food and it arrived within couple days.
KALLIE D.
Posted
My product never made it to my doorstep, and I still haven’t received my money back. Extremely disappointed with the service of this company.
NANCY C.
Posted
I was happy first time ordered food from this company I usually ordered from chewy and then they sent me the wrong food for my dogs. I called they were able to change it and asked me to send back the one I had the wrong one. The new order yes it was $0 but it’s still not here as of yet leaving to get food else where for my dogs but I had already paid for the first order $60 or 70 n change so I’m just here like what am I suppose to feed my dogs until…smh I’m displeased with the service.
SANDRA H.
Posted
Called twice to check on my order. People on phone were pleasant but not very helpful. My order was canceled without any communication from Pet Flow. I was told that an email was sent but I did not receive one on the day of cancellation or ever. Very disappointed and dissatisfied!
MARTHA G.
Posted
The cat food arrived on time. once I ordered the wrong flavor. great customer service for an exchange of flavors
JENNIFER F.
Posted
Package arrived in timely manner
