Excellent
57,206 reviews
PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Rk
Posted
Customer service was not friendly! They charged and shipped me two bags of my dogs food when I only purchased one. When I called back to dispute the charge they were not very helpful and kept insisting that I bring the super heavy bag to FedEx for return.
Anthony
Posted
When FED X lost my order, I called customer service and the order was replaced without hesitation. That is excellent service.
Brian E.
Posted
Slow shipping, went to order another bag and couldn't find it.
SHARON C.
Posted
Petflow is a good company to buy cat food from. I especially like having it she directly to my door. I have to order a prescription type of food for my pet and cannot find it anywhere else. Petflow has exactly what I need.
John
Posted
I was able to find what I needed that others didn't have. Turnaround was quick and order was correct.
Mary
Posted
Products in stock. Delivered in timely fashion. Positive experience!
Dave T.
Posted
Great selection (had things others were out of), great price, shipped next day.
Barbara Hughes S.
Posted
After reading many reviews I cancelled my order before it was shipped. Many people stated they could not cancel their auto ship and were't happy with the delivery. Since I don't know this company and didn't know their reputation, I cancelled and ordered from Chewy. Now I can't get off their email list. Message after message. DON'T SHOP HERE!
