Excellent
57,206 reviews
PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Robin
Posted
Items arrived quickly, before I was notified that they were shipped. One item was missing from the order, it took a few days before I received an email that the item was out of stock. Credit for the item came quickly. Very pleased with my purchase.
Bonnie S.
Posted
Excellent Customer Service PetFlow inadvertently sent me an extra case of cat food. I alternate the types of food so I was fine with keeping the extra food but needed to pay for that one and add another of the alternate kind. The gentleman with whom I spoke straighten everything out so I didn’t have to pay shipping. He was knowledgeable and pleasant to deal with.
BETH A.
Posted
Friendly when I had questions, FAST DELIVERY, easy to order quickly online😍
Debra
Posted
Efficient fast shipping and great customer service! Good selection of animal products
VINCIE S.
Posted
Very happy with products. Wish food was a bit cheaper.
CHRIS
Posted
I had been looking for the puppy kibble our breeder has been using for their litter of puppies. PetFlow was the only site that carried it. Very easy to work with and on time delivery. Thank you.
magdala C.
Posted
Staff is very friendly and helpful. There was a prompt response to my question. They have a vast selection and great prices. They came through when I had trouble finding my finicky cat’s food. They are my go to store.
JESSICA C.
Posted
I tried to purchase prescription cat food for my cat on 5/6. The vet did not receive communication through you so I emailed and texted in a prescription on 5/9. Both of which replied and said it was sent to the correct team and should be processed ASAP. Then I received an email on 5/16 stating you were canceling my order because it was no longer in stock. I understand it is now in back order however it was in stock when I placed the order and the delay with your team caused me to miss out.
