Excellent
57,206 reviews
PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Johnny
Posted
You had stock when Amazon and Chewy did not. You were recommended by Against The Grain. Your price was better than buying direct from ATG. You delivered on schedule.
Response from Petflow· Nov 6, 2025
We’re so glad we could help when others were out of stock! Thanks for choosing Petflow and for your kind words.
Mad
Posted
Great job. All good
Response from Petflow· Nov 6, 2025
Thank you for the great feedback! We’re happy everything went smoothly with your order.
Philip R.
Posted
You sent it to the wrong address
Response from Petflow· Nov 5, 2025
We’re sorry to hear your order was delivered to the wrong address. We understand how frustrating that must have been and have shared this with our team to review what went wrong. We’ve also reached out to help make sure this is resolved and your address details are correct for future orders.
Suzanne T.
Posted
Love those stuffie launchers! Great for grandchildren 8 & 5 to play with their new puppy!
Response from Petflow· Nov 6, 2025
That’s wonderful to hear! We love that the stuffie launchers are a hit with your grandkids and their new puppy.
J. H.
Posted
Petflow always has my dog's favorite food in stock and ready to go. I get emails right away to let me know that they've received my order and are getting it ready to send, and also when it's on the way. Always receive my orders within 2 days. My border collies are always happy to see their Petflow orders show up!
Response from Petflow· Nov 6, 2025
We’re so happy to hear that your border collies love their Petflow deliveries! Thank you for being a loyal customer.
JEANNINE T.
Posted
Someone stole my order and petflow sent another order right out and refunded me for one that was stolen. Top notch customer service. Thank you petflow
Response from Petflow· Nov 6, 2025
We’re sorry to hear your order was stolen but so glad our team could make it right quickly. Thank you for your kind words!
Traci P.
Posted
My deliveries are always on time and if I have to change something they are always there to help. Very happy with my experiences!!!
Response from Petflow· Nov 6, 2025
We’re so glad to hear that! Thank you for sharing your experience and for trusting us with your pet’s deliveries.
Renata K.
Posted
Always delivered on time
Response from Petflow· Nov 6, 2025
Thank you for your feedback! We’re happy to know your orders are arriving right on schedule.
