PetflowReviews of petflow.com

Have been a satisfied customer for a while with Pet Flow. More importantly our dog gets excited when his box with his favorite treats arrive. Pet Flow has acceptable prices and prompt service on their high quality products.

They were fast with the shipping and awesome prices

I have never had to wait so long for an order from pet flow. My poor cat has run out of his special diet food and we have been waiting for! I order both canned and dry food for him and his canned food is in back order. I’m disappointed on how long I’ve had to wait for my cats food.

I do like Pet Flow as my go to food delivery system. Sometimes the products are a day or two late. One of my deliveries actually contained two 37.5 lb bags in one box, which I was not happy with. Also I would appreciate some packing like paper or something to cover the dog food bag, because when I have to cut the box open at the taped area, I accidently slice the bag, but if it were protected, that would've been helpful. All in all a great company and the individuals on the other end of the phone are always very pleasant and helpful.

Fast shipping, great price, and the dog food we needed! We couldn't be happier with the transaction. Thanks PetFlow!

I have purchased the Oxbow organic hay before and Oxbow is a great company. the products were fine and the time it took to get the order out was fast, however Fedex lost the first order, not unusual. The customer service rep at your company was kind enough to replace the order. I like your company but I can't deal with Fedex and thats the only shipper you use so I'll be sad to go back to Amazon.

There is obviously a shortage on royal Canin cat food and I called Royal Canaan and they recommended this site so I ordered a case and when they were filling my order they didn’t have any so that was that and and I still don’t have any food ordered for her I don’t know what’s going on but you don’t say on your website that you have it and then order it and then be told that you don’t have any it was a huge disappointment I don’t know if I’ll try them again sometime but they should make sure they have the stock and when they don’t immediately change the website that’s a bad way of doing business not keeping up with your website and saying you have something when you don’t thank you. Mr. Morgan

I have used Pet Flow for years and they’ve always done a good job and provided what I needed. This time they didn’t have what I needed and they were a little late in letting me know but other than that I have no complaints.