PetflowReviews of petflow.com

Was disappointed on my order, the item I ordered was out of stock and replacement with something else without informing.

I give one star only because 0 wasn't an option. I placed my order, then get an email stating that the product I ordered was unavailable, in fact discontinued. Then I start getting emails saying my payment through PayPal wouldn't authorize...worked fine for everyone else but why are you even trying to charge it when merchandise was unavailable? I email to ask that question,get an email that someone would respond, in the meantime I get another email saying my payment method was again declined.

The box was falling apart- I can't imagine how the delivery driver managed to carry it to the porch. Fortunately the bags of food are intact and not damaged.

Excellent. Order on time. I will order something soon. Thank you

I really loved my experience with PetFlow. The items I ordered were well packaged and arrived in a timely manner. I plan on continuing to do business with them.

Fabulous website & excellent customer support & service 👍

I placed my order on 09-January and did not receive my package until 17-January. I was expecting shipping to be sooner and I almost ran out of food for my 9 working dogs. Although I appreciate that PetFlow carries Open Farm, I will not be ordering the Dr. Tim’s from PetFlow any longer - will be going back to Chewy.

Excellent company. I made a mistake and had to cancel an order and it was “ no problem”. Fast, great service … highly recommend.