PetflowReviews of petflow.com

Great options and fast delivery! Will definitely be using again.

Petflow is just great! They carry products that the “other” online pet store doesn’t, the prices are competitive, their customer service is top notch, and deliveries are on time, too. I’m glad I found them, hope they stick around!

I called immediately after placing my order to confirm my dogs food was actually in stock (finally). Was assured it was and that pharm team would verify ex the next day and then ship out. 2 bus days and no word so called and this time was told my vet wasn’t responding. Emailed rx and confirmed received and was told food shipping. Two more bus days and no food. Called and rep told me food was out of stock and rx was never sent to pharmacy team no food available. No supervisor return call. Horrible.

Third attempt to purchase prescription pet food. First time, I had to call about my order after five days without a word. Second time, after placing my order, I was notified within a couple of days that it was out of stock. Eventually the order could not be filled and was cancelled. Third time, I was notified within three days the product was out of stock (although their website showed the item available). After ten days, still waiting... Third time's the charm. Will not order from them again even though I desperately need the prescription food.

I have used Petflow for a long time because they have been so responsive to any problem I have had. When a shipment did not arrive and they worked with me to get my dog food the next day. I highly recommend them.

Great customer service and quick resolution to any issues.

I have still gotten purchases after I have stopped them. No more

Great business! Great staff!