Dwight
Posted
Alicia did an outstanding job with our…
Alicia did an outstanding job with our questions and helped us to get a lifetime subscription!!
Excellent
5,824 reviews
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Dwight
Posted
Alicia did an outstanding job with our questions and helped us to get a lifetime subscription!!
Tim F.
Posted
Amirah was very pleasant to deal with and very helpful
bvh
Posted
I funded my first ever amazing baby, his name was Maximo dead…. That customer service from petkey is terrible, my advice…. Don’t take that services, just buy a GPS online for $4.98, it’s gone be better, that all people working at PETKEY
Response from Petkey· Apr 2, 2025
Thank you for sharing your feedback. We are truly heartbroken to hear about your loss of Maximo. Please accept our deepest condolences. While GPS trackers can be useful, microchips offer a permanent and reliable form of identification. Unlike GPS devices, microchips don’t rely on batteries or signals and can’t be lost or removed. Once registered with your contact information, a microchip can be scanned by any veterinary clinic or animal shelter throughout your pet’s life, helping ensure you’re contacted if your pet is found. We’ve reached out via Trustpilot to request your details so we can investigate your account further. Kind regards, Petkey
Lexi
Posted
Quick and speedy service! Got help immediately :)
Response from Petkey· Apr 3, 2025
Thank you for your kind words! We're glad we could assist you quickly.🐾 Kind Regards, Petkey
Lindy
Posted
Like many others, I didn't realize I was being redirected from PetLink to these people. Scandalous! $20 that could have been better spent elsewhere went straight the down the shitter.
Response from Petkey· Nov 6, 2024
Please be clear that we do not have the ability to redirect anyone away from another company's website. Microchips can be registered with your database of choice thus if someone comes to our website and registers we must assume this was your intention. We do have a similar name and product offering to Petlink so google may have suggested our website to you. We would love to have your pet registered with our pet recovery services but if you have done this in error please reach out to us and we would be happy to correct this for you.
Loui
Posted
I only had my dog microchipped because I thought the registration was included with the $45 it cost me to do so....I even matched the cost with a donation to the rescue that was offering the microchip. I think it's a scam to also have to pay an additional $45 to actual use it...I adopted a dog and the REGISTERED chip was included with the adoption fee. Just seems like a "money grab" directed at animal lovers...several reviews back up this thinking.
Response from Petkey· Oct 28, 2024
Hello, there are multiple registries your referring rescue could have prepaid for a registration for you. Please double check the registry on the paperwork they provided. It is possible you just attempted to register with one other than the one they prepaid for you.
Jill F.
Posted
Forever grateful to Petkey for connecting neighbors who found our beloved dog, Luffy, to us. This service is invaluable. So happy to have her home.
TB
Posted
This company is a scam! They misled me into multiple purchases. When I told them to remove my credit card information, they stated it wasn't stored even though I had to make a second purchase and did not have to enter my information. The lady (Lindsey) I spoke with was very rude. When I asked to speak with someone else she refused to connect me, told me they weren't there, would not give them a message. Basically I had to speak with her and there were no other options. Run as far away from this company as you can.