customer
Posted
The lady over the phone was so nice!
The lady over the phone was so nice!
Excellent
5,824 reviews
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
customer
Posted
The lady over the phone was so nice!
Jennifer
Posted
I have not recieved the item yet - cannot review - asked for a refund and still nothing yet say it is in transit. no tracking number - the one they gave does not have any order showing available to track. please help me get my refund. Jen Huber 815 795 0497
Response from Petkey· Oct 26, 2020
You didn't purchase any products when you registered your pet with us. You paid for a lifetime registration, but no products are included with that. If you have questions on what you purchased, or want more details, feel free to give me a call at 866-699-3463 X421 and I'll be happy to explain.
customer
Posted
Easy to register
Barbara J.
Posted
Paid for this when I got the chip, but somehow everything was lost and instead of helping me they just said I would have to pay again. Some of us are on a fixed income and that is a big hardship. Help out a little next time
Response from Petkey· Oct 26, 2020
It is possible that your Vet or a different registration company included a short term service with your microchip implantation, but it wasn't with us. That is why you were charged for a new registration here at Petkey. If you have questions on that, or the service you have here, please reach out to me at 866-699-3463 x 421 and I will be happy to explain further.
Pauline F.
Posted
great service for renewal.
Anna P.
Posted
They don't have my breed of cat listed so I can't put all of his information in. Additionally, there are way cheaper microchip services that don't require a yearly fee, and cost less up front. I only used this because he already had a petkey chip when I got him.
Response from Petkey· Oct 15, 2020
I have corrected your cat's breed to the correct option per your email to our help desk. If you have more questions on this, or the services you paid for here at Petkey, please give us a call at 866-699-3463 and one of our call center reps will be happy to help. We are happy to have you as part o f the Petkey family!
customer
Posted
Just registered and it was very easy to do, reasonably priced, and brought me great piece of mind
customer
Posted
Nice bold letters and numbers, easy to read.