PetkeyReviews of petkey.org

4.5

Excellent

5,824 reviews

Petkey4.5

About Petkey

Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.

Petkey (petkey.org) has 5,824 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.

Also known as: petkey.org
Website: petkey.org
Category: Pet Stores
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 11% of reviews.
Most recent review: October 2026.

How we calculate scores

Petkey reviews

5,824 approved reviews, newest moderated first

BG
Posted Jan 23, 2020
Registration was easy and with the lost…
Registration was easy and with the lost pet poster generated my Maggie FB Was returned with in 3 days!!!!
customer - U.
Posted Jan 23, 2020
The microchip # was incorrect
The microchip # was incorrect, therefore , I had to re-order everything. (after I noticed it was incorrect) Check your #'s !!! Still waiting on my new items and it has been over 2-3 weeks. :-(
Response from Petkey· Feb 11, 2020
We are sorry that you received items with an incorrect number on your first order. The tracking says your replacement order has arrived, so we hope you are enjoying your items. Thanks for being a part of the Petkey family.
Doug and Kathy L.
Posted Jan 23, 2020
Haven’t had to use it so I can’ say
Haven’t had to use it so I can’ say
Roberto Rodriguez I.
Posted Jan 22, 2020
Very easy to sign up and…
Very easy to sign up and straightforward website
customer fred L.
Posted Jan 22, 2020
Tags took too long to get over a…
Tags took too long to get over a month!!!unacceptable!!!
customer
Posted Jan 22, 2020
It won’t let me back in I was wanting…can’t
It won’t let me back in I was wanting to up date the shots for Kaci but it won’t let me in 😳
Response from Petkey· Jan 23, 2020
Just sent you an email to get access to your account. Please call our call center at 866-699-3463 if you are still unable to access your account, and one of our fantastic call center reps will help.
Pat T.
Posted Jan 22, 2020
Easy to do.
Easy to do. Friendly helpful customer service
customer
Posted Jan 22, 2020
Haven't lost my dog
Haven't lost my dog. Don't know if your program works as advertised.
Response from Petkey· Jan 23, 2020
We are really glad that your dog has not gone missing. Rest assured, though, if we ever does, we will be here to help. Our phones are open 24x7, 7 days a week to check microchip ownership and issue alerts. We would share sightings of your dog, or notify you if he was found, every thing we can do to help. We hope you never need us, but if you do, we'll be here, that's a promise!

PetkeyReviews of petkey.org

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PetkeyReviews of petkey.org

Petkey reviews

Registration was easy and with the lost…

The microchip # was incorrect

Haven’t had to use it so I can’ say

Very easy to sign up and…

Tags took too long to get over a…

It won’t let me back in I was wanting…can’t

Easy to do.

Haven't lost my dog

About Petkey

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Petkey reviews

Registration was easy and with the lost…

The microchip # was incorrect

Haven’t had to use it so I can’ say

Very easy to sign up and…

Tags took too long to get over a…

It won’t let me back in I was wanting…can’t

Easy to do.

Haven't lost my dog