PetkeyReviews of petkey.org

Response from Petkey· May 28, 2019

Thanks for taking the time to submit a review. I do show that we followed up and spoke to you after you left us a voicemail but I only see a record of that one voicemail so I apologize that we did not receive any other voicemails for you. We do really make all efforts to return calls very promptly. We will be sure to follow up with you directly in case there is still anything we can do to help.

Response from Petkey· May 28, 2019

Any type or brand of microchip can be registered with any microchip registry. We have millions of customers that reach out to us to register their non Petkey branded microchip so we apologize that we were not aware you had contacted us by mistake. Once informed that you had contacted us by mistake we immediately issued you a full refund. While I am sorry to hear that you had complications with your credit card I can assure you that this had nothing to do with your transaction with us. We take many layers of precautions to prevent against this and we would be notified if any had occurred but our merchant account has confirmed that nothing has happened during their processing of your credit card.