PigeonlyReviews of pigeonly.com

Response from Pigeonly· Aug 28, 2025

Dear Malissa, Thank you so much for your kind words! We’re truly glad to hear that Pigeonly has been helpful and affordable for you. Making it easier — and more accessible — to stay connected with loved ones is exactly why we do what we do. If you ever need anything, feel free to reach out to us at [email protected] — we’re always here to help!

Response from Pigeonly· Aug 28, 2025

Dear Olivia, Thank you! We’re so glad to hear you love the service. Your support truly means a lot to us. If you ever need anything, please feel free to reach out to us at [email protected] We’re always here to help!

Response from Pigeonly· Aug 28, 2025

Dear Melissa, Thank you so much for your kind words! We’re really glad to hear that you’ve found our service to be a convenient and affordable way to stay connected with your loved ones. That connection means everything, and we’re honored to help make it a little easier. We truly appreciate your support and look forward to serving you again!

Response from Pigeonly· Aug 28, 2025

Dear Candida, Thank you for your honest feedback. We’re truly sorry to hear about the issues you’ve experienced, including delays, lost photos, and the unavailability of the postcard feature. We understand how frustrating this must be, especially when communication with loved ones is so important. Our team has been working to resolve some unexpected equipment and technical challenges, and we recognize this has impacted your experience. Please know that your concerns are being taken seriously, and improvements are underway to restore speed and reliability. If you’re open to it, we’d appreciate the chance to follow up directly to help make things right. You can reach us at [email protected] And if you haven’t already, please contact our support team regarding the lost photos so we can investigate and address the issue as quickly as possible.

Response from Pigeonly· Jul 24, 2025

Hello! Thank you so much for your kind words! We're glad to hear that Pigeonly is helping you stay connected with your loved one in Yakima County. Your support means a lot, and we're happy to provide an affordable way to share mail and photos. Thanks for recommending us!

Response from Pigeonly· Jul 21, 2025

Dear Whitney, Thanks so much for your awesome and detailed review! We're really glad to hear that you're enjoying the service and that it's been such a helpful way to stay in touch with your loved one. It’s great to know the greeting cards and letters are coming through clearly and are well-received — that means a lot to us. We appreciate you pointing out the issue with the postcard feature. We know it's been down for a while and totally understand the frustration. Our team is working on getting it back up and running, and we’ll be sure to let everyone know as soon as it's available again. We’re so happy to have you with us and really appreciate your support. If you ever need anything, just give us a shout.

Response from Pigeonly· Jul 17, 2025

Dear Dawn, Thank you so much for sharing your experience! We’re glad to hear your photos and cards are getting delivered faster. We’re always working to improve our service and make sure staying connected with your loved ones is as smooth as possible. If you ever need anything, please don’t hesitate to reach out.

Response from Pigeonly· Jul 17, 2025

Dear Andrea, Thank you so much for your thoughtful feedback. We’re truly glad to hear that the photos and notes have helped you stay connected with your son—it means a lot to us. Just as a quick reminder: delivery can take 3–5 business days to reach the facility, not including their internal screening and distribution time. If you ever need any assistance, we’re always here to help!