Pinecone researchReviews of pineconeresearch.com

Been with this site for years, really not worth it anymore. Since the update, majority of surveys are closed after only a few hours and if you are lucky enough to get into one it bins you out right at the end so you don't receive any compensation for your answers.

Used to love doing the surveys but since the change I haven't managed to complete one - always screened out even after answering many questions like many others on here. I currently have 730 points, earned by working on previous surveys, but can't redeem them as they've upped the minimum claim limit to 1,000. How can this be fair? I've earned those points!! I did email the customer care but got a pro forma email saying how to redeem points; emailed back but no reply as yet. Anyone know where we can complain to? If we all file our legitimate grievances maybe they'll have to do something.

Looking at all of the recent reviews, I don't think there's much I can add apart from yeah - I've been a member since 2019 and it really has changed for the worst. The latest changes which they trumpeted as being wonderful are absolutely terrible. The surveys may be more regular, but they pay less, take longer and constantly re direct you if you don't tick all of the (mainly difficult to see) boxes. I've immediately unsubscribed. Received a very brief email back without any questions why, sad to see this happen.

As people say it used to be good, Now a waste of time, Removed a lot of my points i had saved ,about £70 with no warning & just replied it was in there terms,It never used to happen. Now the points are rubbish,was offered a 20minute survey for 25 point & out of interest started doing it,10 minutes in i don't qualify this has happend 3 time,Also click email for surveys & full,Avoid

This site was good, I wouldn't get many surveys but I was informed really early on in the survey if I wasn't eligible for it. Now I spend 20 minutes filling it out, they get the information they want and then tell me I'm not eligible and don't pay me. Absolutely disgraceful behaviour, pinecone used to be the pinnacle of survey taking, you had to be invited, now it's no better than the rest of them. It's such a shame, I actually enjoyed doing their surveys but I think I'll be closing my account.

Hey I write from Germany and after many years with this panel I will say bye bye !!! After the update, new website few days ago, it*s waste of time+ PAYPAL IS GONE.. you will get from now only vouchers ... no more cash opportunity. I am very disappointed and when I read the comments in the last days here so I am not alone. The changing is waste of time, no quality like before where you get always 300 points. Now you must collect much more points 1000 that you receive the goal for nothing. Pinecone you made a BIG mistake with the new style etc. I say many people will leave this panel incl me. Lost also points they didn*t give me few days before the new look + many members have now no chance to change their points for Paypal because Pinecone didn't mentioned anything that they will delete Paypal option, this is not ok and fair. So my advice, look for another panel ...

been with them for 6 years and company removed the app and promised a brand new amazing experience through their new website . that was a lie. they increased the minimum cash out for rewards. reduced the amount of rewards and use a website for the rewards which are just as crappy as they are. survey get emailed to you and within a minute are magically full. surveys cut out in the middle or you don't get points for rewards and their support talk to you like something off their shoe. avoid this website at all costs

Useless site. I am still waiting to redeem my first set of points despite having completed several surveys. I discovered that 100 of my points had expired of which I was unaware. Recently I have been unable to access surveys despite responding quickly to e mail alert, and the customer service is hopeless. I have spent 10 mins completing what I thought was the actual survey only to be then kicked out as not eligible. Once (if ever) I manage to get to 1000 points and redeem a reward, I shall be leaving this as not worth the bother. I used to do face to face market research which paid much better