Joe
Posted
I had purchased a product and it ended…
I had purchased a product and it ended up not being as good as we thought. I reached out to customer service and they 100% fixed the issue and they’re the best!

Great
734 reviews
Dogs experience the world through scent. So, we embedded the all-natural scents that dogs love in each toy. Packed with the delicious smells they can’t resist, Playology toys are engineered for longer lasting play.Learn About Our ScienceLearn About Our SafetyShop AdultShop Senior
Playology (playologypets.com) has 734 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
734 approved reviews, newest moderated first
Joe
Posted
I had purchased a product and it ended up not being as good as we thought. I reached out to customer service and they 100% fixed the issue and they’re the best!
Sarah C.
Posted
Customer Service is timely, responsive and professional. Great Experience. Our girl loves her new ring, and is proud to show it off after playing!
Laurie
Posted
The rope toy is too small for my 4 month old golden retriever. It seems to be for a small breed dog. My girl really has not had any interest in this toy.
Response from Playology· May 6, 2021
Hi Laurie, I see you ordered the small rope for dogs under 10 pounds. Please send an email to [email protected] and she will help get your pup the correct toy!
Tracy K.
Posted
I’m sold on Playology!! I can’t believe that this type of customer service still exists. I bought a bone and my dog didn’t care for it. I tried everything they suggested but nothing. Karen asked about my dog; his likes chew activity toy preferences and she determined a type of toy for him. I was sent the replacement toy and my dog LOVED it. I am so happy with this company and will be a customer for life!!
Alison Z.
Posted
I purchased a ring for my puppy. She wasnt interested in it. I called Karen, like the company says to do. I gave it two weeks to see if my puppy would gain interest. Still nothing! But then...Karen sent her a replacement and she loves it. Thank you for thinking of my pup and making sure she had a great toy! She is SO happy!
Jen T.
Posted
Would love to try your product, but quite honestly, will not buy because I am so offended by your commercials
Y20
Posted
Very happy with my dog's toy. I have a heavy chewer dog and this toy is very durable, my dog also loves it. Thank you Playology for the quality and durability of your products.
Bella
Posted
Great customer service!