PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Jeannette was friendly and efficient. I asked to end my membership and it was accomplished quickly and with a smile.

Great doctor But very complex and poor communications with too many different advisors before getting an appointment Very expensive

It was easy and the Dr was able to help me

It was typical healthcare. 30 seconds and tossed aside. Did not read my chart or listen to a word I said.

Absolutely fantastic service, could not have been any better. Thank you for all of your help, listening very well, and replying to my exact questions, been very knowledgeable in giving the right answers. What a blessing you have been to me today.

While I was making an appointment with my local urgent care center, a screen pop-up asked if I wanted a same-day appointment. I clicked yes. A bunch of available times popped up, and I started down an expensive rabbit hole. All the while, I thought I was still on my local urgent care site. Only at the end did I discover I had "joined" PlushCare and could not cancel the telehealth appointment without a $75 charge! Moreover, they also wanted to bill me $19.99 a month for my "membership." Of course, I notified my credit card company and I will dispute the charge. I'm now trying to cancel this scammy "membership." Waiting on hold for PlushCare ... Follow-up When PlushCare finally called me back, a very helpful and pleasant young man worked to cancel my subscription and refund the cancellation fee. I’m waiting to make sure that all shows up on my credit card account.

Doctor didn’t show up. They wanted to double charge to to “hopefully” get connected with another doctor. Such a joke

I spoke with Carmen of the Care Team and she was extremely helpful. She listened well, answered my questions and responded professional to my concerns. She truly exceeded my expectations. Thank you Ms. Carmen!!!