Pooleys Flight EquipmentReviews of pooleys.com

Ordering apparel online can be a problem, will it fit or what's the quality like, no problem here. I ordered a uniform pullover from Pooleys, unfortunately it was too small, my fault. This was sent back to Pooleys telling them the problem and they sent me the next size up by return of post and did not charge me. Certainly I will be using them again.

I was not the usual type of customer as building a PC based simulator using 2.5mm audio and mic jacks, rather than a real aircraft. Pooley's couldn't have been more helpful (and interested) and as I have Captain and First Officer side, needed adaptor for twin headsets as well. 2 products dispatched (PA96 and PA72S) and worked great but found that we found we couldn't use the mics to talk to each other. Asked if could help and within the hour had phoned back to offer to replace the latter with a PA200 Headsets work perfectly now, thanks Marcus for your assistance and patience. Alistair PS orders always arrived the next day!!

I have used Pooley's online for several years and their customer service is excellent. Particularly in recent times when they have always kept me informed as to the status of my order. Reviewed by M.Gaston

Purchased from Pooley's multiple times. Always fast delivery and good communication.

Excellent service and product quality/standards. Delivery time was quick and we’ll packaged! 10/10 would recommend!!

This review is based on 40 years of using Pooleys. I started off buying stuff from Pooleys as a trainee glider pilot. Everything I bought seemed perfectly suited to the task, kneeboards, laminated maps etc. It was always a joy getting the catalogue and seeing what treats I could afford for the upcoming summer! The years went by, I completed my CPL, Instrument Rating and ATPL whilst a military pilot, all using equipment from Pooleys and all just right for the job. Well-thought-through and well engineered for the job in hand. Now I'm at the end of my flying career and doing a little bit of flight instruction. I encourage my students to buy all of the Pooleys learning materials because they are completely on point yet precise, awesome value for anyone wanting a head start in flying training. I have just bought a new kneeboard to replace my last one which did many years of sterling service, it's just right and I am delighted with it! Thank you Pooleys for providing me with awesome supplies over four decades!

After I ordered something, the package went completely wrong due to ignorance at DPD Belgium. How this was then solved by POOLEYS is unbelievable. Their professionalism is perfect and they immediately provided a solution. the package was resent by them yesterday (via DHL) and has already been delivered in Belgium today. Perfect service and very friendly people :-)

Great service and speedy dispatch time as well, I will be sure to buy any more equipment I need for my training through Pooleys.