Linda T.
Posted
Spectator Chairs and Cue Rack.
Excellent easy install and high quality
Excellent
132 reviews
PoolTables.com, the largest independent retailer of pool tables in America. All of our tables utilize 100% hardwood exterior construction (no fiber or particle board) and a full 1" thick, diamond-honed slate playing surface.
PoolTables.com (pooltables.com) has 132 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
132 approved reviews, newest moderated first
Linda T.
Posted
Excellent easy install and high quality
Carmen S.
Posted
I bought an outdoor pool table from their Houston location for my patio. The quality of the table is solid. I’ve received a lot of positive responses as it appears to be wood but it’s actually made of aluminum. The water proof felt is terrible for anyone who shoots regularly. (I wish I had shot on one before purchasing.) I paid $4000.00 for the table with installation. The balls they give you for such a pricey tables are terrible. The cue leaves burn marks all over the table & it’s incredibly hard to get English between the felt & cheap balls. The installer is a sub contractor who pool table.com has no control over. It took four appointments to finally get them out to install the table. Original price $4000 New standard felt. $300 Good cue ball. $25 Customer service? Not so much. If I had it to do over again, I would have bought somewhere else. Update: pooltables.com main office contacted me and bent over backwards to make things right. They are concerned with their customer’s satisfaction.
Response from PoolTables.com· Jun 28, 2019
Good afternoon and thank you for your feedback. We apologize for the delays from our installer. We have since started using another company because of the issues you experienced. The cloth is waterproof, mildew resistant and made out of 100% acrylic. It is very smooth and fast. Any other cloth is not suitable for the variety of outdoor conditions. You can use a standard woolen cloth on the table if you wish. We do not know how long it would hold up being outside. We are unsure of your notes about standard felt $300 and good cue ball $25. is this something you have purchased? Can you send a photo of the burn marks you mentioned? Please send your feedback and photos to [email protected]. and we will try to help with the issues you've mentioned. Thank you.
Jamie N.
Posted
This company is 100% legit. Great Tables for great prices. Awesome customer service. Do no hesitate to buy from them. We are so happy with our pool table. White glove installation was worth every penny!
SHARON
Posted
The customer service was great, and we got our felt two days earlier than they said we would.
Chris L.
Posted
great all around
Kevin C.
Posted
Quality was better then I had expected but the color shade was disappointing. I viewed pecan which seemed like a medium tone. The pecan color that I received was multiple tones darker then what I had expected. If it was one more tone darker I wouldn’t be able to see any wood grain.
Response from PoolTables.com· Mar 23, 2019
Thank you for your feedback. We try to depict actual colors as close as possible in our photographs. Though colors do vary from computer screen to screen. We do offer wood stain samples free of charge to help with your stain selection. Sincerely. Sales Team. pooltables.com Half Moon Pub tables.
james J.
Posted
excellent products and service
Andrew H.
Posted
Staples are coming out of pocket where it attaches to table. Not a good thing.