Poolweb.comReviews of poolweb.com

BUYER BEWARE: Bought a pool pump for just under $260.00 that failed well within their stated "warranty period." Notified Poolweb of the pump failure less than 4 months after installation. They offered less than $120.00 store credit on a replacement pump (plus shipping). When I questioned why so little they stated the warranty begins when I placed my order not when I received the pump nor when I installed the pump (a week after receipt). Worthless product from a deceptive company.

Never respond to warranty requests and cancelled your orders out of the blue

I ordered Pentair pool filters from a Google search. There was supposed to be 4 and they sent 1 for $156.78. I called Pool Web support and they said $156.78 is for 1. I asked for a refund I had the item for maybe one hour and a half and I returned it unopened! I even paid for my own shipping. They charge me a 25% Restocking fee! BS.. I would never buy anything from that company again if there was the last pool supply in the world!! Bait & switch in the Google ad then they rip you off!

I purchased 2 pool lights and 1 Spa light. Unfortunately the spa light color is not the same as my pool lights. The same Blue was ordered for both. I spoke with Danielle and I’m being told the reason the colors don’t match is because my pool is painted. My pool is not and has never been painted. She told me I have to take this up with the manufacturer. I am of the opinion this company’s customer service is less than desirable. I will never purchase from them again.

I recd a box of junk. They was not shrink wrapped. No protective materiel in box to protect the item. The box was destroyed due to lousy packaging of used materials. Steer clear

Easy to work with, processed payment quickly. Shipment arrived. Much more quickly than expected which is always a plus. Seamless experience start to finish.

Great company. Been looking for a hard to find replacement handle for valve on my sprinkler system. They had it. Definitely place to shop for hard to find items. Fast shipping!

very prompt delivery