Tameka R.
Posted
The beaded bag that I ordered had some…
The beaded bag that I ordered had some beads loose in the package, the bag wires were broken when I receive the bag. But I love how it looks otherwise. Hopefully it may be repaired.

Average
82 reviews
Welcome to Porterist, the premier multi-brand retail platform that brings you high-quality, unique pieces of Europe’s fashion world directly to your wardrobe.Your style is a statement. Make it bolder with Porterist's exclusive pieces.Stand out in any season with timeless, carefully curated, & ethically sourced fashion.
Porterist (porterist.com) has 82 customer reviews on Consumer Courier, with an average rating of 3.6 out of 5.
82 approved reviews, newest moderated first
Tameka R.
Posted
The beaded bag that I ordered had some beads loose in the package, the bag wires were broken when I receive the bag. But I love how it looks otherwise. Hopefully it may be repaired.
Aygul H.
Posted
5 stars always
Jay
Posted
received damaged shirt, reached out right away via email and chat log. still have not received a response from them. bad customer service.
Greg
Posted
I’m trying to make a return on one of the items that I bought. I must’ve reached out to you about 15 times and I did not hear back from you. I reached out via chat text email and searching for your telephone number online which you don’t have listed. It is very annoying and very frustrating to keep on being busy with one little return without any response from the company.
Lu H.
Posted
No one is responding to my messages about a return. Terrible service !!!
Response from Porterist· Mar 27, 2025
Thank you for bringing this to our attention. We apologize for any frustration you've experienced with the response time regarding your return. We value your feedback and want to assist you promptly. Please check your inbox, including any spam or junk folders, for our previous messages. If you still need help, please reach out to us again, and we will prioritize your request. Thank you for your patience!
Jessica M.
Posted
They sent me a pair of shoes with two different sizes. The left shoe was 36 and the right shoe was 35. I would give zero stars if I could.
Response from Porterist· Mar 24, 2025
We truly appreciate your feedback and want to assure you that we are taking your concerns to heart. We understand how frustrating it can be, and we're actively reviewing our quality control processes to prevent this from happening in the future. To make things right, please reach out to our customer service team. We’re here to assist you with a replacement or a full refund. Thank you for your patience and understanding. Your input is invaluable in helping us improve.
Elizabeth De M.
Posted
Lovely item
Response from Porterist· Mar 17, 2025
Thank you so much for your kind words! We're thrilled to hear that you love the item. Feel free to reach out if you have any further feedback or need assistance!
S C.
Posted
Extremely poor quality, not as pictured, don’t buy from this site, $40 plus down the drain. I had to throw them out
Response from Porterist· Mar 13, 2025
Thank you for your feedback. I’m sorry to hear that your experience didn’t meet your expectations. We aim to provide accurate representations of our products, and I apologize for any discrepancies. We appreciate your comments, as they help us improve. If you need any further assistance, just let us know!