Portillo Restaurant GroupReviews of portillos.com

Good place, burgers are really not bad, not many varieties of souces though.

The quality has been getting worse over the last year. The drive thru used to be amazing! I wouldn’t think twice to pull up even if 15-20 cars in line. Now, I just keep driving to another place because it will take FOREVER! It’s funny because they have someone outside taking the order and my money but unlike (my beloved portillos of old) they have nobody running the food to cars cued in line so15-20 mins later I get a lovely COLD soggy beef sandwich and lacking any actual beef. What happened to you? Everyone I talk to has had similar experience. Guess their feeding off the reputation and good work of the last 50yrs. Too bad and shame on you.

Whenever I'm in town in Chicago, this is my go-to spot. Great variety (chili-cheese hotdogs are stupid good), atmosphere, and the food is consistently delicious. If I'm going big, I'm going Portillos lol.