PORTMANTOSReviews of portmantos.com

260 liberty st, metuchen, New Jersey

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4.5

Excellent

175 reviews

PORTMANTOS4.5

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About PORTMANTOS

Discover designer travel bags & accessories from top brands at Portmantos, your destination for high quality travel fashion.

PORTMANTOS (portmantos.com) has 175 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.

Also known as: portmantos.com
Website: portmantos.com
Category: Activities & Tours
Location: metuchen, New Jersey
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 74% of reviews.
Most recent review: August 2026.

How we calculate scores

PORTMANTOS reviews

175 approved reviews, newest moderated first

Guest
Posted Jul 4, 2018
Excellent customer service
Excellent customer service
Response from PORTMANTOS· Jul 5, 2018
Thank you for your kind review! Enjoy your purchase. Portmantos Concierge
Ronald O.
Posted Jul 3, 2018
Seemless transactional experience
Fast response , order arrived as reported and product is top quality
Response from PORTMANTOS· Jul 3, 2018
We are glad to hear you are satisfied with our services. Enjoy your Bosca product. -Portmantos Concierge
Katherine
Posted Jun 29, 2018
I think tracking information should be…
I think tracking information should be sent automatically, and even though I set up an account online my order was not in there so I could not track it that way either. However, they have been super helpful on the phone and the item I purchased arrived and I love it. Thank you.
Response from PORTMANTOS· Jun 29, 2018
Katherine, Thank you for your helpful review. We will work on getting our international tracking numbers to our customers faster. Although you did create an account, you must log in before purchase so that you can see your purchase history. I hope this helps clear up any confusion. We appreciate your business and concern. Portmantos concierge
Jose C.
Posted Jun 20, 2018
Súper fast shipping!!
Súper fast shipping!!
Response from PORTMANTOS· Jun 21, 2018
Thank you for your review! We are happy to hear you were satisfied with our Next Day Air upgrade on all Rimowa purchases! -Portmantos Concierge
PANITI S.
Posted Jun 13, 2018
Excellent customer service
Excellent customer service. Fast shipping. Would definitely buy from again!!
Response from PORTMANTOS· Jun 13, 2018
It was our pleasure to make your product exchange a breeze! We hope to hear from you soon! -Portmantos Concierge
Happy in H.
Posted Jun 5, 2018
Never heard of this company prior to…
Never heard of this company prior to this purchase, but they a color of backpack I wanted that Eagle Creek itself didn’t have. Service was great, shipping fast, I will use them again.
Response from PORTMANTOS· Jun 6, 2018
We appreciate your kind words. We will continue to find new and exclusive products to better our assortment. Thank you for shopping at Portmantos. -Portmantos Concierge
Bk
Posted Jun 5, 2018
Bag arrived with loose stitching which…
Bag arrived with loose stitching which I noticed on first pack. I was told they didn't offer any help or refund after it was used. Just not helpful at all
Response from PORTMANTOS· Jun 6, 2018
We apologize for any inconvenience with your order. Please reach out to customer service at [email protected] to see if there is anything we can do to help your situation. We appreciate all feedback and will try our best to better our service. -Portmantos Concierge
Sarah A.
Posted Jun 5, 2018
I received my order quickly
I received my order quickly, and am pleased with the suitcase. I chose this company because of the possibility of needing future customer service. And I prefer to support real businesses and not just merchandise warehouses. I would gladly recommend this company, which also offers certain colors and items not available elsewhere.
Response from PORTMANTOS· Jun 5, 2018
Sarah, At Portmantos we are all about the personal touch! Our Portmantos Concierge service is always available for any questions or concerns about an order. We are so happy that you were pleased with your experience. Please visit us again... -Portmantos Concierge

PORTMANTOSReviews of portmantos.com

About PORTMANTOS

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PORTMANTOSReviews of portmantos.com

PORTMANTOS reviews

Excellent customer service

Seemless transactional experience

I think tracking information should be…

Súper fast shipping!!

Excellent customer service

Never heard of this company prior to…

Bag arrived with loose stitching which…

I received my order quickly

About PORTMANTOS

About these reviews

More in Activities & Tours, New Jersey

Osiris Tours

The Explorer's Passage

Comparetopagency

Sea the City Jet Ski

PORTMANTOS reviews

Excellent customer service

Seemless transactional experience

I think tracking information should be…

Súper fast shipping!!

Excellent customer service

Never heard of this company prior to…

Bag arrived with loose stitching which…

I received my order quickly