Excellent
16 reviews
PremierstitchingPremier Stitching offers best in class quilting machines, embroidery machines, sewing machines and sergers. Choose from Handi Quilter, Baby Lock, Juki, Janome, Grace, Q'nique and more. We also offer sewing cabinets and sewing chairs, quilt frames, quilting automation, quilting threads from Omni, So-Fine and Aurafil, fabrics from your favorites brands, embroidery supplies including threads and stabilizers, sewing accessories, sewing notions and machine parts. Shop In-Store or Online. Giant selection and Fast Shipping.
Premierstitching (premierstitching.com) has 16 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 2 reviews with 3 stars · Clear filters
Jewel P.
Posted
Quality products until you have an issue. Customer service is there, but they won’t let you send back a defective item even it’s been 32 days, 30 is the max, but the item is defective! Arghhhh. I have spent lots of money here, they don’t care, they don’t want to refund me $50, are you sure it’s worth losing a long time solid customer, guess not. Very disturbing, sad and disappointing
Shelley B.
Posted
I ordered a sewing extension on 9/12/2023. I didn't get a confirmation email on the purchase. I look every day at the status of my order and it is always "Awaiting Fulfillment". I had the same experience with a former order. They offer little confirmation or shipping status. I never know when it will arrive or the shipping status.
Response from Premierstitching· Sep 22, 2023
Providing shipping confirmations on sewing table inserts, which both of your orders were for, is not like standards products. Sewing table inserts are custom made to your order for your exact sewing cabinet and sewing machine, then the manufacturers ships directly to you once the insert has been made. We get a shipment confirmation from the manufacturer usually 2-3 days after it has been delivered to you. We would prefer to get the shipping confirmation before it leaves the manufacturers facility so we can inform our customers but thats not how the process works with these items.
