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Premium Parking - United States Reviews | Read Customer Reviews of premiumparking.com

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Premium Parking - United States

Airports & Parking

Premium Parking - United StatesReviews of premiumparking.com

601 Poydras St, New Orleans, Louisiana

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4.7

Excellent

414 reviews

Premium Parking - United States4.7

Reviews414 About Contact

About Premium Parking - United States

US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.

Premium Parking - United States (premiumparking.com) has 414 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.

Also known as: premiumparking.com
Website: premiumparking.com
Category: Airports & Parking
Location: New Orleans, Louisiana
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 49% of reviews.
Most recent review: October 2026.

How we calculate scores

Rating breakdown

5 star86%
4 star7%
3 star0%
2 star0%
1 star6%

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Contact & location

(844) 236-2011
premiumparking.com
[email protected]
601 Poydras StNew Orleans, LA 70130

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Premium Parking - United States reviews

414 approved reviews, newest moderated first

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Ryan C.
Posted Dec 16, 2025
Ashleigh was the best!
Ashleigh was quick to respond and solved my issues in mere minutes, allowing me to get back to my busy day. Thanks Ashleigh!
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Customer
Posted Dec 16, 2025
Spoke with premium parking agent Jan
Spoke with premium parking agent Jan. He was extremely helpful in resolving my issue. He was very professional and cordial and called me back with a solution as he said he would.
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Stan I.
Posted Dec 16, 2025
fast problem solving
fast problem solving
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Julia S.
Posted Dec 15, 2025
Kimberly was fantastic and helped me…
Kimberly was fantastic and helped me solve my problem immediately!
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Thomas W.
Posted Dec 15, 2025
Ashleigh was wonderful
Ashleigh was wonderful. quick reply and very plesant. Very pleased with your services.
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Lexie D.
Posted Dec 15, 2025
Due to a computer glitch...
Due to a computer glitch, my parking was never validated and I was sent a parking ticket. I had proof of the glitch, and sent it in for a dispute. After a month of not hearing about it, I sent a follow up. Almost immediately I got an email saying that they would lower the ticket price. I called to further prove the glitch and was connected with Jan. They were beyond helpful and patient while we waited to be transferred to the proper channels. After waiting, Jan called back and was able to get the ticket cancelled. Thank you Jan- you truly went above and beyond! (5 stars for Jan)
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horace C.
Posted Dec 14, 2025
Cynthia is really good at what she does
Cynthia is really good at what she does
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Christy K.
Posted Dec 13, 2025
Extremely helpful
Extremely helpful! By the time I parked and walked to my destination I realized the app used automatically the wrong plate ! 15min passed and it would not allow me so change it! Got it all fixed which I’m so grateful for!
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