John C.
Posted
Very knowledge instructor!
Given my newness to their portal and course-selection system, Federal Direct Tax Services went the extra mile to get me up and running. Now that I have completed some of my courses, I am really enjoying it.

Excellent
274 reviews
Federal Direct and PreparerTraining.com promise to bring fresh, relevant tax preparation continuing education content to our users and subscribers. We promise to deliver this content in a professional manner at a price point which makes it accessible to as many tax preparers and Enrolled Agents as possible. Preparertraining.com makes all purchased courses immediately available online and available 24/7/365 - Study on your schedule. About UsContact Us IRS AFSP Live Webinar ScheduleContinuing Education Course LibraryCAA Forensic TrainingTax Office Support SolutionsA+ BBB Rating
PreparerTraining.com (preparertraining.com) has 274 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
274 approved reviews, newest moderated first
John C.
Posted
Given my newness to their portal and course-selection system, Federal Direct Tax Services went the extra mile to get me up and running. Now that I have completed some of my courses, I am really enjoying it.
James F.
Posted
I was expecting more of a webinar presentation to show more examples. It would also have helped to have more forensics examples/test questions to test if I could identify "does this document show signs of fraud".
Response from PreparerTraining.com· Oct 9, 2026
Thanks for your feedback, I do like your suggestion of perhaps adding more interaction based questions regarding problematic document identification vs the education focus we currently have. IRS is fairly rigid in what content they want to have presented, so we do have to be mindful of their wishes first. We do have a number of additional webinar format trainings that cover preparing ITIN applications and returns as a CAA where various taxpayers, spouses, and or dependents have ITINS which go through common scenarios and issues that I would suggest for a more webinar feel. If you would like to check out our ITIN training webinar bundle you can use the discount code ITIN20 to get $20 off of that course bundle.
Crystal D.
Posted
Federal Direct are very helpful and thorough. Always willing and ready to assist. Also, trustworthy. They are a business that works well with their clients and training partners! Thanks for all you do(Dereck, John, Joe, Leah, Tina, Josh, David are just a few of the wonderful people there!! We appreciate you at Blessed Servants Tax Sevice.
Jungle
Posted
Everyone I’ve contacted has been super helpful, easy to understand over the phone, and kind.
Jay
Posted
Amazing company! I’ve been locked out of my account and they are always so helpful. Good customer service as well as easy website to navigate!! Love it, would recommend
Alan T.
Posted
Easy, fast, and reliable!
Melinda S.
Posted
I do not have a problem with the classes but the i could not sign into the weiner.
CAA T.
Posted
The material was summarized, brief, with limited information, making the exam quite tasking.
Response from PreparerTraining.com· Jul 29, 2026
Sorry to hear that you felt our exam was tasking. It is open book; If you were taking it without knowing that I am sure you probably worked harder than was necessary! I appreciate your feedback and we will take a look at our exam delivery and introduction elements and try to see if there is any way we can make that point know more clearly.