PRIMALSReviews of primals.shop

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4.5

Excellent

266 reviews

PRIMALS4.5

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About PRIMALS

Your one-stop shop to live toxin-free! Everything you need to make your daily routine toxin non-toxic including plastic-free toothbrushes, fluoride-free toothpaste, filtered showerheads & more!We also offer a customer satisfaction guarantee, phone calling support 7 days a week 9 AM - 5 PM EST and 24/7 email customer support! If you ever have an issue with your order, not to worry - simply reach out to us and we will make it right, fast!

PRIMALS (primals.shop) has 266 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.

Also known as: primals.shop
Website: primals.shop
Category: Salons & Clinics
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 100% of reviews.
Most recent review: October 2026.

How we calculate scores

PRIMALS reviews

266 approved reviews, newest moderated first

Ben C.
Posted Aug 20, 2026
Love it so far
Love it so far, it gives me great piece of mind knowing i have made a healthy swap of everyday products.
Response from PRIMALS· Aug 22, 2026
Small swaps, big difference. Appreciate you!!
Elle
Posted Aug 19, 2026
Great communication with prompt…
Great communication with prompt responses.
Response from PRIMALS· Aug 22, 2026
Thanks Elle, glad we could keep you in the loop :)
Priscilla I.
Posted Aug 19, 2026
Toothbrushes are perfect and body wash is very gentle
Horse haired toothbrushes are very soft and I would recommend them for kids and boar bristles are tougher and would be better for adults. The brushes remain clean and because they are wood they dry up quickly and don’t trap moisture and bacteria. Love the smell of the body wash and shampoo, very gentle.
Response from PRIMALS· Aug 19, 2026
That's a great breakdown, thank you! Glad the body wash is a hit too!!!
Simon R.
Posted Aug 17, 2026
Charged me twice for the same item.
Charged me twice for the same item. The email is fake and you can't call them.
Response from PRIMALS· Aug 19, 2026
Hey there, Thank you for taking the time to share this. We've located the recent charge and cancelled it, so no further payments will be going out to you. Both subscription and one-time purchase options are available on our product pages, and whichever option is chosen is shown on the invoice and in the order confirmation email. The subscription is the discounted option, which is why some first orders carry a renewal attached to them. Our customer service inbox is monitored 24/7 and we respond to every message that comes through, though replies can occasionally land in spam. We've emailed you the full confirmation details and we're always reachable at [email protected].
Jatashsa O.
Posted Aug 14, 2026
Great Customer Service
I had an issue with my initial delivery and it was handled very well. Thank you.
Response from PRIMALS· Aug 19, 2026
Sorry about the hiccup, but happy it was put right. Appreciate you!
Michelle
Posted Aug 14, 2026
Great products
Great products, great customer service!
Response from PRIMALS· Aug 19, 2026
Kind of you to say, thanks :)
Jason
Posted Aug 13, 2026
Great products
Great products! Great company! Love the emails and inspirational emails and tips from Lauryn.
Response from PRIMALS· Aug 13, 2026
Lauryn will be thrilled someone's actually reading them! Thanks so much :)
Jess
Posted Aug 13, 2026
Excellent customer service
Excellent customer service! Truly above and beyond. Thank you!!
Response from PRIMALS· Aug 13, 2026
Thank you! The team will be glad to hear it!

PRIMALSReviews of primals.shop

About PRIMALS

About these reviews

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PRIMALSReviews of primals.shop

PRIMALS reviews

Love it so far

Great communication with prompt…

Toothbrushes are perfect and body wash is very gentle

Charged me twice for the same item.

Great Customer Service

Great products

Great products

Excellent customer service

About PRIMALS

About these reviews

More in Salons & Clinics

Asterom Canes

simplebodyproducts.com

Ayla

Lairlux.com

PRIMALS reviews

Love it so far

Great communication with prompt…

Toothbrushes are perfect and body wash is very gentle

Charged me twice for the same item.

Great Customer Service

Great products

Great products

Excellent customer service