Luna Clothing LLCReviews of printpod.co

I cancelled my order in 12 hours and emailed for a full refund as per their returns and refund policy, all I'm getting back is emails offering me a 5 % refund which I have declined multiple times.

I would give less if I could. Don’t buy from this company. I tried to, I have not received anything from them. When I tried to track the package the information that they entered for my mailing address was wrong and did not match what I entered. When I reached out to customer service it was beyond infuriating and frustrating based on their terrible customer service they refuse to resend the package without charging me more money and they would not give me a refund. I sent messages to prove the information that I entered was correct and that they put my zip code before my street address. The last email they gave me a link and said it was best to deal with it myself. I repeatedly asked for a refund and they repeatedly asked for more money. It makes me wonder if there was even a product being sent or if it is 100% a scam! I would not purchase based on the tone and attitude of customer service alone. Now I have to reach out to my credit card to dispute. Very disappointed.

This is the last time I am scammed by these Chinese companies selling garbage. Stated 14 day money back guarantee if not satisfied. I opened, hated it and wanted to return within 5 minutes. When I was setting up product, it wanted a credit card and stated I would not be charged anything and then I was hacked!!! Do not buy!!! SCAM! SCAM! SCAM!

This company print pod gave me the run around for months, when paypal automatically generated my address with one number off in error. Not sure what happened with the product, but it was never attempted delivery. Then when I attempted to ask for a reshipment it took months, then they would only send for a FEE that was originally free shipping. The fee ended up being more than half the cost of the print pod, and would not reimburse my original fee of the printpod as an option. I don't know where this is shipped from, but guessing asia. THE WORST CUSTOMER SERVICES. Telling everyone I have met. Definitely not worth double the costs and all the time and effort I have wasted.

This company is terrible. The website says satisfaction guaranteed if returned within 14 days for a full refund. It took 4 emails along with sending pictures before I was told I could send it back. What they don't tell you is you have to return it to China. The customer service is no service at all. I wouldn't recommend this to anyone.

Simply put. I'm Man as hell and I'm not going to take it anymore. this company is a multi level China scamming company which uses multi fake and questionable business tactics, company Names and possible fake positive reviews to bring in more and more victims. They take the money and you never see the item. whey they say you'll see your item soon but the item never seems to go off from the received payment delivery progress scale. The U.S. should sever the so called relationship and go 100 percent without the them. plain and simple.

Buyer beware: Print Pod customer service will not let you return this product for a refund. Mine was purchased as a gift in duplicate. Completely unopened. They refused to let you return it for a full refund and give you a number of varying reasons why depending on who you contact. Classic online scam.

Same experience as the other reviews. Purchased the item as it was displayed in Instagram and Christmas was 5 days away. Received the product 20 days later from a US address for Tammy Smalls in Grapevine TX. Reached out to the company for return as I had found a different gift considering the late delivery. Shipped the product back to China for half what I paid. And still got a response from them stating they cannot refund. I’ll dispute with my credit card but you shouldn’t buy this product. There are plenty of other equivalent options on Amazon.