Josie M.
Posted
On time
On time. Friendly, professional
Response from Frontdoor Pro· Aug 5, 2025
Josie, thanks for sharing your feedback with us. We look forward to partnering with you on your home repairs for many years to come!

Excellent
604 reviews
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Frontdoor Pro (pro.frontdoor.com) has 604 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
604 approved reviews, newest moderated first
Josie M.
Posted
On time. Friendly, professional
Response from Frontdoor Pro· Aug 5, 2025
Josie, thanks for sharing your feedback with us. We look forward to partnering with you on your home repairs for many years to come!
JOHN
Posted
Dave was courteous and worked quickly.
Response from Frontdoor Pro· Jul 31, 2025
John, we appreciate you sharing with us your positive experience with Dave. We're always happy to help make home ownership less stressful and look forward to assisting you with your repairs for many years to come. Thanks for being a valued member!
Steven D.
Posted
I don't remember who, specifically this pertains to, but all my contractors that we used after our move-in have been stellar!
Response from Frontdoor Pro· Jul 30, 2025
Steven, we're thrilled to hear about your positive contractor experiences and are honored to have you as a valued member. Thank you!
CLEONARD
Posted
Outstanding attitude and perf
Response from Frontdoor Pro· Jul 29, 2025
Cleonard, your review truly made our day! Thank you for being a valued member and partnering with us for your home repair needs. We look forward to supporting you for many years to come.
Larry
Posted
Great service and done in a timely manner.
Response from Frontdoor Pro· Jul 25, 2025
Larry, we always strive to deliver prompt, friendly and professional service. Thanks for being a valued member and sharing your experience with us!
LINDA
Posted
super professional and friendly and helpful.
Response from Frontdoor Pro· Jul 24, 2025
Linda, it's awesome to hear from our valued members. Thank you for sharing your feedback and let us know when we can be of assistance again for your home repair and maintenance needs!
WILLARD
Posted
Rekey was contracted to LT Lock and Key Co. Job was performed expeditiously, professionally and was of high quality.
Response from Frontdoor Pro· Jul 24, 2025
Willard, that's fantastic to hear that you received excellent service from LT Lock and Key. We look forward to hearing from you again for your future home repair or maintenance needs--we are here for you!
DEBORAH
Posted
Miguel was early which made me very happy. He was quick with Re-keying all of the locks at our house to the key that I gave him. He was super friendly and we had great conversation. I would recommend these guys to anyone needing their locks locksRedone
Response from Frontdoor Pro· Jul 23, 2025
Deborah, we love hearing that your rekeying process with Miguel went smoothly. We look forward to assisting you with future home repairs, and thanks for being a valued member!