Mischmu
Posted
Affordable / Easy / Good Software and Support
Good Software. Eady to understand. Do the job. Support different codecs. And when I have to contacte the custer service... they do a good and professional job.
Average
21 reviews
Program4Pc Great Software, Great PC - PC Video Converter Studio, PC DVD Converter, Icon Converter Plus, DJ Music Mixer, DJ Audio Editor, PC Icon Extractor, PC Icon Editor, PC Image Editor, GIF to Flash Converter
Program4Pc (program4pc.com) has 21 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
21 approved reviews, newest moderated first
Mischmu
Posted
Good Software. Eady to understand. Do the job. Support different codecs. And when I have to contacte the custer service... they do a good and professional job.
BE W.
Posted
Good company and great service. I have used their software for many years. Any issues I have had they solve it very quickly.
Connie
Posted
Really appreciate all the help you provided. First solution worked. Service was fast. Really enjoy the program. Would recommend you To anyone
Response from Program4Pc· Mar 22, 2023
Thank you Connie for your kind words; we are happy to help you enjoy our software.
Veronica
Posted
I actually enjoy the Software.
Response from Program4Pc· Oct 13, 2022
Thank you for your kind message.
Bob
Posted
The Audio program does exactly what I wanted, and they were very responsive to the small problem that I had, great service
Response from Program4Pc· Jun 18, 2022
Thank you very much Bob for your kind words.
D B.
Posted
Excellent Video Converter with lots of editing features. It converts videos quickly and covers all video formats. Their Customer Service Dept. is responsive and courteous and resolves problems quickly
Response from Program4Pc· Feb 20, 2022
Dear Customer, Thank you very much for your kind words.
TJG
Posted
This is a good video converter, easy to understand, provides quick conversion from/to any formats I'm interested in. I'd buy it again for that reason, though I must admit to having an activation code issue such as others have described: after installing a new update, I couldn't activate it using my prior activation code. But I had a reasonably prompt response from the technical support folks - they reset my activation code and I've been able to use it ever since. It seems the sort of problem that should be easily corrected, but judging from some of the reviews, it evidently is NOT that easily corrected. But I'm pleased overall with the product.
Adam K.
Posted
My computer's hard drive crashed, and lost everything on it. It was quite old, so I bought a new computer, and when I tried to install and activate Video Converter Pro, it refused to allow me to activate the software. I was aware of their DRM feature about this, so I tried using the tool on their website to get my code reactivated. I did not receive any email about my code being reactivated (like the previous time I had to do this). I tried multiple times, and I've looked in my spam and junk folders and disabled all filters to ensure that the email did got misfiled, with no success. I've tried contacting their support, with no responses from support. I thought maybe thier support team was just under heavy stress due to Covid, but it's been 4 months now, with still no response. At this point, I assume that I'm not going to get a response. I could buy the software again, but I should not have to buy it a second time when I have only 1 computer. I've thought about pursuing legal actions, but not sure if that would even help, considering their website doesn't show a mail address to send a certified letter, nor is there a phone number available to call. Update: I was finally able to get my Activation Code reset and can use the software, not long after making the complaint here. Upgrading from 1* to 3* review. The software is excellent (if you can get your code to work ;) )
Response from Program4Pc· Dec 4, 2021
Dear Customer, we are sorry for the inconvenience, somehow your email didn’t get delivered and we missed it. Please email us your order info and activation code to [email protected] and we will definitely get back to you as soon as possible.