Excellent
128 reviews
Propel PartsPROPEL PARTS is the premier online store for Heavy Equipment Replacement Parts. Our mission is to make buying parts affordable, fast and easy.
Propel Parts (propelparts.us) has 128 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
128 approved reviews, newest moderated first
RC
Posted
Great ecomerce website and great service from Steven. Now, waiting release of our order.
Response from Propel Parts· Sep 3, 2026
Thank you! Glad you had a great experience with our website and with Steven. We appreciate your order and your business!
Jijo A.
Posted
Excellent customer care and parts and pricing
Response from Propel Parts· Sep 3, 2026
Hello Jijo, We really appreciate the kind words! Great parts, fair pricing, and excellent customer care are exactly what we aim for. Thank you!
DT
Posted
Great communication and customer service. Fast shipping and good quality parts.
Response from Propel Parts· Sep 3, 2026
Thanks so much for the feedback! We're glad everything from communication to shipping and part quality met your expectations. We appreciate your business!
Kent P.
Posted
Propel Parts is truly a customer centric company. They carry or have access to a large variety of OEM quality common and unique parts at highly competitive pricing, fast free shipping and human assistance if needed. Highly recommend Propel Parts for all Caterpillar parts. Also if you have a part number from other equipment manufacturers equipment they may be able to source those parts at a significant discount.
Response from Propel Parts· Aug 5, 2026
Hello Kent, Thank you for your fantastic review and recommendation! We're thrilled to hear you value our competitive pricing, fast shipping, and knowledgeable support. We appreciate you highlighting our ability to source parts beyond Caterpillar as well - We are actually currently expanding our inventory of parts for Komatsu, John Deere and CASE. Thank you for your trust and support—we look forward to serving you again!
Vince P.
Posted
Highly recommend this company. Great service had a response to my request in less than an hour to locate the right parts for my Cat. Also prices are extremely good in my opinion.
Response from Propel Parts· Aug 5, 2026
Hello Vince, Thank you for your wonderful review and recommendation! We're glad we could quickly help you find the right parts for your CAT and that you found our pricing competitive. We truly appreciate your support and look forward to serving you again!
Thomas L.
Posted
Quick and prompt support. Easy to work with. They had the parts in stock which is even better. Great pricing.
Response from Propel Parts· Jul 29, 2026
Hi Thomas, Thank you for your fantastic review! We're glad to hear you had a smooth experience and that we had the parts you needed in stock. Providing prompt support, competitive pricing, and making the process easy for our customers is exactly what we strive for. We truly appreciate your business and look forward to helping you again in the future!
Paul Godfrey J.
Posted
I didnt order enough parts i called and they work with me to update my order so i didnt have to pay a double shipping fee saving me some money
Response from Propel Parts· Jul 29, 2026
Hi Paul, Thank you for taking the time to share your experience! We're happy we were able to update your order and save you from paying an additional shipping charge. Our team is always happy to work with customers to find the best solution whenever possible. We sincerely appreciate your business and look forward to serving you again!
Ti M.
Posted
prompt clear replies
