Propel PartsReviews of propelparts.us

Propel Parts reviews

128 approved reviews, newest moderated first

Tim
Posted Aug 28, 2025
Above and Beyond
Staff took care of issue that was nit created by them. Package was lost by UPS. Propel sent me another part Next Day Air to correct it.
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denise
Posted Aug 27, 2025
When I had questions
When I had questions, they were answered quickly and kindly. Thank you!!
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technicaldiff36
Posted Aug 22, 2025
dont return phone calls
dont return phone calls, cant get a order correct, really rude, return policy changes per day, stay away
Response from Propel Parts· Aug 25, 2025
We’re truly sorry to hear about your experience. The concerns you raised about communication, order accuracy, and our return policy are not the standard we hold ourselves to. We take your feedback seriously and are reviewing what went wrong so we can improve. Our Customer Service Manager will be reaching out to you right away to gather more details and ensure your concerns are addressed.
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Ruslan Z.
Posted Aug 12, 2025
They are great !
They are great !
Response from Propel Parts· Aug 18, 2025
We were delighted to assist you!
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Mark
Posted Aug 12, 2025
Excellent Customer service
Excellent Customer service
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claudia
Posted Aug 11, 2025
Excellent service!!
Yes, very satisfied with the service, you have been very kind!
Response from Propel Parts· Aug 11, 2025
Thank you so much, Claudia! 🌟 We’re thrilled you’re happy with our service and truly appreciate your kind words.
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Veni
Posted Jul 31, 2025
Great company with outstanding customer…
Great company with outstanding customer service. Always get answers to my questions and always get my order to me quickly!
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Diego R.
Posted Jul 21, 2025
Good service, quick response
Good service, quick response.
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