Amedeo C.
Posted
Very satisfied with the product and the…
Very satisfied with the product and the prompt delivery. I recommend without hesitation.
Excellent
150 reviews
We are committed to excellent customer service and quality products and are looking forward to quoting your next project. Come talk to us - let us know what you need.
Pro Products Sales (proproductssales.com) has 150 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
150 approved reviews, newest moderated first
Amedeo C.
Posted
Very satisfied with the product and the prompt delivery. I recommend without hesitation.
NB
Posted
I enjoy working with Martin Lerch. He always answers my emails/inquiries almost immediately to ensure my products ship ASAP.
Todd P.
Posted
Product packaged well and arrived promptly. I got several emails updating the status, including that the product arrived. My only gripe is the outrageously high shipping fee - $27.50 for ground shipment of a $29.95 product.
Response from Pro Products Sales· May 31, 2018
Hello Todd Perry, Thank you very much for the time to post your feedback. I completely agree with you, shipping has become rather expensive. As a matter of fact, the $27.50 didn't even cover the actual shipping rate, even with our UPS discount applied. I will email you a screenshot of the actual UPS rate (which was for this package $34.98). These are large items and need to ship well protected. I agree that the 31x31x4 box is somewhat overkill. Nevertheless, this is the UPS sanctioned and approved box. Again, my apologies about the shipping sticker shock. We wish that this was something we could do about, but technically we already paid $7.48 to ship this item to you, which is literally all the profit we had in this. Again, sorry about that and hope that this item will finish off your project nicely. Best wishes, Martin
Tellier J.
Posted
We have a specialized services company in Honolulu Hawaii and greatly appreciate the Professional and efficient help and great products from Pro Products. Their pricing and product line are excellent, but the service is even better. Thanks Martin and Associates. Devon T. James HI-TEMP-TECH, LLC.
james F.
Posted
very good experience with them
E. E.
Posted
Martin provided and excellent service looking for ways to help me achieve my goals. Always accessible to respond and follow-up on all my inquiries with a highly professional "win-win" approach.
Mary H.
Posted
I received the product quickly and it was exactly what I needed. Yay!
Einstein I.
Posted
I would definitely recommend this company, mostly for the outstanding customer service I received....was kept informed on order from beginning to end...very satisfied and will use again