J T B.
Posted
Too long to process order and lack of…and
Too long to process order and lack of timely response to status inquiries left customer in dark too long. Price and value very good.

Excellent
54 reviews
Pro Supply Direct is a b2b industrial marketplace where professionals can buy and sell HVAC, Plumbing, and Electrical parts and equipment.
Pro Supply Direct (prosupplydirect.com) has 54 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 4 reviews with 4 stars · Clear filters
J T B.
Posted
Too long to process order and lack of timely response to status inquiries left customer in dark too long. Price and value very good.
Phil G.
Posted
The part was received in good condition but it seemed to take a while to get it.
Kevin C.
Posted
The website was very intuitive which made ordering our new gas valve for our water heater quite easy. I was looking for a direct Honeywell brand replacement. The title of the part, description, and images all showed the exact Honeywell brand part I was looking for. What I received was a Resdeo brand part. While the part number matched and the part fit the job, I do feel like the website was misleading in promoting a different part.
That Steve G.
Posted
Only 4 stars, I'm away from home for work. I needed a part for my heat pump, but I'm not home to test or to visually verify that the board is similar before ordering. However shipping was quick, ordering was easy. Whenever my brother in law is able to get to the house and do an install I'll update the review.
Response from Pro Supply Direct· Aug 21, 2024
Thank you for taking the time to leave us the 4 stars