William P.
Posted
Splendid Service Call
The Technician, Kyle, called first, arrived early, and was very courteous and professional
Average
546 reviews
Before you buy a home security system, compare our service! Protection 1 is the nation’s largest full service security company and we are passionate about delivering an extremely high level of customer service.Tired of being put on hold? Frustrated waiting for technicians to show up? We have earned an A+ Better Business Bureau rating and a 97.3% customer satisfaction score because we take care of customers with same-day service and NO automated telephone systems — when you call, a real person answers. Try that with another company!
Protection 1 (protection1.com) has 546 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.
546 approved reviews, newest moderated first
William P.
Posted
The Technician, Kyle, called first, arrived early, and was very courteous and professional
Cassandra S.
Posted
Protection 1 sales team answered all my questions and I did not feel pressured. Setup went great and the alarm system has given us added security when we are not home.
Lonnie W.
Posted
Each time the door is opened I get a warning thanks to the alarm monitor on the doors.
Michael S.
Posted
Great installation. - but poor support - have had an issue that I reported twice but have yet to get a call back
Kenneth H.
Posted
Everything works great, installed quickly and very easy to use all of the equipment. Only dislike I have is i wish the security cameras could come with a hard drive so they can constantly record instead of just when there is movement. But highly recommend everything else
Thomas A.
Posted
And the installer did a great job at my house very professional. Don't ever use ADT I was a customer will never go back !!!
Thomas C.
Posted
The tech was really professional and knew exactly what he was doing. We had a nice conversation as he installed my system. He was able to help me keep my old equipment for my new system that saved me a lot of money. Highly recommend protection one on the suburbs of Los Angeles.
Charles
Posted
From getting started with Customer Service to the install with the Technician, everything was done with professionalism and proficiency