I liked most of the support; however, I feel that overall the cost was too expensive for the overall services received. The only persons I communicated with were Celeste and Trevor; however, they were kind.
RS
Ronald S.
Posted
Do Not Trust Protontechlab.com to Deliver Promises
I contracted with Protontechlab.com, formerly AMZbookspublishers.com, on or about September 21, 2023, to sell five hundred (500) copies of my book, “To Be Loved: Ain’t Gonna Be Denied,” in exchange for my paying Protontechlab.com $9,000.00. I only agreed to this contract based on protontechlab.com’s “money-back guarantee” to sell five hundred (500) copies over a six (6) month duration. There were and are many other vendors who offer to do more to promote and market my book for far less than what Protontechlab.com offered. I only agreed to Protontech's offer because the COO, Mr. Norman Adam, guaranteed selling 500 copies of my book within 6 months. After a couple of extensions that pushed the delivery date beyond sixteen (16) months, Protontechlab.com sold only ten (10) copies of my book. Rather than refund my $9,000.00 due to Protontechlab.com’s breach of contract, I was repeatedly asked to allow for contract extensions. The latest extension expired on December 31, 2024. Based on the foregoing, I demand that Protontechlab.com provide a guaranteed refund of $9,000.00. There is no provision for partial fulfillment of the contract, and therefore, the failure to reach the primary goal of the contract should result in a full refund of the $9,000.00 that I paid Protontechlab.com. However, along with refusing to deliver on the guaranteed sales of my book, Mr. Norman Adams has also refused my refund.
WA
William A.
Posted
A special editing job done to perfection!
My contact, Norman Adams has been amazingly helpful, supportive, prompt, and reliable throughout a special editing process! I could not be more pleased with the efficient process or the professional results.
I give Proton Tech Lab my highest recommendation!
Every time I communicated with them, they were always prompt, efficient, professional, knowledgeable and courteous. I would highly recommend them to anyone.
TJ
Toyin J.
Posted
I highly appreciate the hard work put…
I highly appreciate the hard work put the PTL Development team. Mark and Liam did a tremendous job. It is never easy to get results on ecommerce website. It took them some time but they delivered the results. I would highly recommend their services.
CC
Conrado C.
Posted
Great customer service
I really recommend their services. Their professional attitude toward work and communication is really good. They kept me informed on everything. I got my website design from them and tbh I was blown away by the design and simplicity of my website.