Puppy Dogs & Ice CreamReviews of puppydogsandicecream.com

I asked to have subscription cancelled and the responded quickly. They do a wonderful job with books for children on a variety of topics as well as ways for parents to help.

Sharon understood my problem and handled it quickly and efficiently.

I just found that I have been being billed for a subscription since April 2023. This is December 2023. I called to ask what this was about; they could not answer what purchase was made because they did not know. When I asked to cancel they stated that they can only refund the past three months. A BIG scam because it is another aggressive marketing scheme to get paid for nothing. Their billing information on my bank statement says Puppy Dogs and Ice Cream Pub. Apparently when I saw the charge in the past, I ignored it because we do go out for ice cream and often the business's billing on our statement show a different name that is not on the business that we patronized. Tricky way to make a profit.

I love that my subscription allows my kids to use the Puppy Dogs & Ice Cream app too! Always prompt and reliable service and resolution too! Thank you!!

12/7/2023. When Paypal notified me last night that I had been charged $103.79 I panicked as I had not made a purchase and didn't even recognize the company name. I discovered that in Oct 2022 I made a $38 purchase from the company. In November 2022 I was charged $103.79 for a subscription service I did not authorize. I failed to notice the charge in 2022. The charge on 12/7/2023 was a renewal of a charge I did not authorize. I hope the company will refund both of the $103.79 charges.

With fabulous books for children and outstanding customer service, I can't say enough wonderful things about Puppy Dogs & Ice Cream...a grandmother's dream!

This company is SHADY. I ordered some books from them and they proceeded to charge me $97 for a subscription I never signed up for.

This company is very shady. I ordered books paid for them and then a year later I’m told they are charging me for my subscription! Lo and behold they charged me last year … I missed seeing chargers my husband had surgery and I was not as diligent combing the credit card charges. I asked to have my money refunded as I never used their services…. They refused… Don’t buy from them unless you want charges a month later for a subscription you don’t wish to have!