Bob K.
Posted
Easy to deal with.
Easy to deal with.. Great follow up
Response from PuppySpot· Nov 9, 2025
We're happy to hear that your experience was easy and our follow up was great. Thank you for your positive feedback!

Great
7,460 reviews
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Bob K.
Posted
Easy to deal with.. Great follow up
Response from PuppySpot· Nov 9, 2025
We're happy to hear that your experience was easy and our follow up was great. Thank you for your positive feedback!
David K.
Posted
Great process from the beginning to the pick up
Response from PuppySpot· Nov 9, 2025
We're happy to hear that you had a great experience with our process from start to finish. Thank you for your positive feedback!
Ron
Posted
Puppy Spot always kept us informed on our pup's delivery from start to finish,providing important health tips and info on what to expect upon his arrival.
Response from PuppySpot· Nov 10, 2025
We're happy to hear that you felt informed about your pup's delivery! Providing health tips and arrival expectations is important to us. Thanks for your feedback.
natalie C.
Posted
Excellent communication of our puppy. They are the kindest people snd caring.
Response from PuppySpot· Nov 9, 2025
We're happy to hear that you had a great experience with our communication regarding your puppy. We appreciate your kind words and acknowledgment of our caring nature.
EM
Posted
We paid a high price for an 8 week old puppy but he was almost 14 weeks when we got him. The price of his litter mates has been drastically reduced by that age.
Response from PuppySpot· Nov 10, 2025
Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding your puppy’s age and pricing. We’ve tried reaching out to connect and discuss this further—please contact us at your earliest convenience so we can review your experience together.
Bryan J P.
Posted
An excellent experience. Vert helpful sales rep. They knew so much about everything!
Response from PuppySpot· Nov 8, 2025
We're glad you enjoyed your experience. It's wonderful to hear our sales representatives were so helpful and knowledgeable. Thank you for your feedback!
Kimberley S.
Posted
Puppy arrived terrified. Puppy arrived with Cochina. Paid for VIP door to door within two weeks. Puppy had to be flown here instead because Puppyspot couldn’t get the arrangements worked out within the two week window.
Response from PuppySpot· Nov 10, 2025
We’re sorry to hear about your experience and truly want to better understand what happened with your puppy’s arrival. We’ve tried reaching out but haven’t been able to connect yet. Please contact us at your earliest convenience so our team can review the details with you.
customer
Posted
My first experience with PUPPYSPOT was almost 6 years ago. I bought Ophelia. She had no tail and she had one retained dew claw. I had it removed. This time, the dog Asher Spence, Dallas as he was originally named, was listed as a white dog, but when he came I noticed he had cream ears. The breeder said it would lighten, but it’s hard to say how much. I paid for a white dog. I am also very disturbed with the refund/cancellation policy. I the 3-day window you forfeit 25%, and after 3 days you forfeit 50%. In my case the dog was not delivered for another month. I bought him when he was 7 weeks old and I did not receive him until he was 14 weeks old. He had no training and he did not know his name. I asked for him to be taught his name. Nothing. I was also not able to contact the breeder until after I received the dog. There were questions that the PUPPYSPOT associates could not answer. I don’t think the puppies are vetted properly before they are delivered, or PUPPYSPOT would have known these answers. This is not good business and I wouldn’t recommend PUPPYSPOT to my friends.
Response from PuppySpot· Nov 10, 2025
Thank you for taking the time to share your feedback. We’re glad we had the opportunity to connect and appreciate you sharing your experience with us. We’re happy to hear how much you love your pups, and we’ve shared your comments with our team to continue improving the experience for all our customers.