At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
Also known as
puppyspot.com
Website
puppyspot.com
Category
Pet Services
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
We are so happy to hear that we were able to help you with your new pup! Thank you for sharing your positive experience with us.
PA
Pat
Posted
Simon’s Arrival
Simon arrived safely and is a ❤️. This is my second experience with Puppy Spot and I recommend them highly. Thank you for your excellent service.
Response from PuppySpot· Jul 11, 2026
We're absolutely delighted to hear that Simon arrived safely and is doing so well! It's wonderful to know that your second experience with us was just as positive. Thank you for your kind words and high recommendation.
JS
Josh S.
Posted
Not much communication regarding drop…
Not much communication regarding drop off, everything else was great
Response from PuppySpot· Jul 11, 2026
We appreciate your feedback and are glad to hear most of your experience was great. We will improve our communication regarding drop-offs.
KK
Kenneth K.
Posted
Wonderful
Wonderful
R
Response from PuppySpot· Jul 11, 2026
We are so happy to hear that you had a wonderful experience. We appreciate your kind words!
RC
Robert C.
Posted
The puppy is adorable
The puppy is adorable. She is very trainable. She does not like to be alone, so she follows me, my wife and daughter around the house. She has gone on the papers in the bathroom. We were worried that she never barked, but once she has peed, she lets out a loud single bark to indicate she wants out. She learned to go up and down the stairs to our beds and visits us to lick our faces. We took her to the dog beach but she can only swim in one direction - toward the shore.
Response from PuppySpot· Jul 11, 2026
We are absolutely delighted to hear how well your new puppy is doing! It sounds like she has settled in beautifully and is bringing so much joy to your family. We love hearing about her cleverness and affectionate nature.
MP
Manuel P.
Posted
Avoid PuppySpot
It seems like PuppySpot has not kind of vetting of breeders and runs as a broker for backyard puppy mills. I bought a husky puppy from them, which arrived with serious signs of distress and trauma. At the very least the puppy was not properly socialized, and was neglected during the first critical weeks of its life.
I tried contacting the PuppySpot "concierge" that handled the transaction regarding the issues I was facing, and PuppySport decided to ignore the mails.
I intended to (at least try) rehabilitate this dog, she is a true beauty, but she has been at home for 3 weeks, and she is now 19 weeks old; she is making progress, rather slowly, but this situation could have been avoided by the breeder doing its job.
Avoid PuppySpot, and avoid Husky breeders from Shipshewana(IN).
Quoted below I include the message PuppySpot decided to ignore.
===
[ message to PuppySpot]
"""
It has been 12 days since Laika arrived. From the first day she has shown the typical traits of a traumatized dog, and her behavior is not that of a puppy but that of a rescue dog coming from a shelter.
* Shy to the extreme. Startled by any noise or movement in her proximity
* No play instinct
* Hypervigilant 24/7
* Spends most of the time cowering in her crate, or under the TV table
* Compulsive actions whenever someone is in the same room at feeding time
* Avoids everybody. No one can get closer than a couple of meters of her without she running for cover. I (being the primary care) am the only one she dares to approach, but never closer than half a meter and refuses to be reached out at all. Even handing a treat is compulsive ritual of approach, run away, approach… that lasts several minutes.
* Refuses to be walked, attaching the leash makes her freeze in place, and sometimes urinate
We have given her all the space she needs. And yet, the only time she shows some puppy-like behavior and curiosity is when she decides to leave her hiding place and go to run in the garden. The behavior has been consistent since day 1.
I have had a few dogs through my life and I have never seen such a stressed behavior in a puppy. I am not sure what happened at the breeder or during transport, but the fact is that she is psychologically damaged and traumatized. Far from the friend my daughter was expecting, and just a terrified ghost that avoids everyone. Her veterinary agrees with this description, she is traumatized.
It is a sad stated of affairs, specially for my daughter, having such a beautiful puppy that refuses everyone. And my intuition tells me that PuppySpot is not doing enough work vetting breeders.
"""
Response from PuppySpot· Jul 11, 2026
Thank you for sharing your feedback. We understand how difficult it can be when your new puppy's adjustment is not what you expected, and we appreciate you bringing your concerns to our attention. Our team has attempted to reach you and would welcome the opportunity to connect directly to better understand your experience. Please feel free to contact us at your convenience—we're here to help and remain committed to supporting you and Laika.
LB
Laura B.
Posted
Great communication
Great communication, helpful, and brought me a wonderful puppy!
Response from PuppySpot· Jul 9, 2026
We're so happy to hear we brought you a wonderful puppy! We appreciate your kind words.
CG
Chris G.
Posted
The entire process was beautifully…
The entire process was beautifully handled by the entire staff. I found the most beautiful and amazing puppy through PuppySpot. The loss of my sweet Hannah after 16 years of togetherness, left us devastated. PuppySpot understood our loss. They cared. Hannah taught us how to love unconditionally. Her legacy lives on.
Response from PuppySpot· Jul 9, 2026
We are so touched to hear your story and how our team was able to support you during such a difficult time. It means a lot to us that you found such a wonderful new companion, and we appreciate you sharing Hannah's beautiful legacy.