PurolatorAirFilters.comReviews of purolatorairfilters.com

PurolatorAirFilters.com reviews

Showing 25 reviews with 3 stars · Clear filters

Martha
Posted Mar 1, 2020
Slow delivery
It took almost a month to receive my filters. I've just installed the first one. I
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Lynn J W.
Posted Mar 2, 2019
I did not visit PurolatorAirFilters.com
I did not visit PurolatorAirFilters.com
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Pat R.
Posted Jan 24, 2019
I received notification that my order…
I received notification that my order was shipped 1/18 and as of 1/24 I have received nothing.
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Don
Posted Dec 16, 2018
Disappointment...
Was very disappointed in having to purchase an alternate brand furnace filter only because I couldn't purchase a high enough quantity of the Purolator brand. ...Don Reeve
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Flybzzt
Posted May 23, 2018
Good product
Good product, slow delivery.
Response from PurolatorAirFilters.com· May 23, 2018
Thank you for your review. We apologize for any delay in receiving your order, and will work to improve the lead times for orders . If you have any additional questions, please contact us any time at 800-878-5030. Kevin Air Cleaning Specialists
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Customer
Posted Mar 17, 2018
Time between placing order and…
Time between placing order and receiving product was too long.
Response from PurolatorAirFilters.com· Mar 19, 2018
Thank you for your business and you review. We will continue to work to improve the lead time from ordering to shipping.
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Customer
Posted Jun 2, 2017
The pleat spacing and consistency fail
The pleat spacing and consistency is way off from side to side and filter to filter, as if blind drunk monkeys made this last batch. My order from 2015 was of much better quality, which is why i ordered from here again, but I'm not so sure I will do so in the future. Purolator oil filters have suffered quality control issues lately also. Not a good trend.
Response from PurolatorAirFilters.com· Jun 5, 2017
We are sorry to hear that the filter quality did not meet your expectations. We are working with the factory to correct this issue and ensure it doesn't happen again. We would like to send a free box of replacement filters that will hopefully meet your expectations of quality. Please provide your original order number and/or the name the order was placed under. Thank you!
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Jerry D.
Posted Jan 29, 2017
Undersized
Filters are smaller than they should be. I replaced as soon as I received them and the filter had openings around the opening.
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