Been a customer since 2014. One of my servers has been running non stop since 2016, and as far as i remember it has been down only once, however it was back up fast, and they gave information and updates on their status twitter. Excellent quality for a low price. Best of both worlds! Awesome support when needed.
Response from RamNode· Jan 4, 2021
Thank you Erlend! Really appreciate your long time business.
OT
Ota
Posted
Ol' Faithful
Currently have 3 legacy OVZ servers spinning since 2015, and a cloud instance that I recently spun up this year.
All the servers have been running great for the better part of 5 years; I have had no complaints to think of.
HL
Hélder S.
Posted
The service has fair pricing
The service has fair pricing. There are a few limitations, but the support team is incredible. They got back at me in a matter of minutes, always! They're a bit dry, but will solve your issues in no time.
I can't recommend enough (I was a previous client of scaleway, their interface is better, but the service isn't)
Response from RamNode· Nov 11, 2020
Thank you Hélder! We really appreciate your positive review and will be a little less dry in our ticket replies going forward :)
TG
Toby G.
Posted
This is a top-notch outfit
I have had a small OpenVZ VPS at Ramnode for a little over two years, and it has been a 100% good experience. No significant problems, and so few minor glitches that I can hardly remember them.
Performance is good, price is more than reasonable, and support is prompt, effective, and polite. Effectively 100% uptime as well.
What more do you want?
Response from RamNode· Nov 11, 2020
Thank you Toby!
ON
Oh!nix
Posted
Excellent support and unbeatable prices!
I've been using Ramnode for a little over a year now and it's great. I chose it mainly because of the unbeatable prices and they have a lot of options for machines that suit my needs. I use it as a webserver.
On a few occasions, I've had to contact support and they've been really helpful. Yesterday I was trying to set up a private network between two machines but being a bit of a noob I couldn't figure out how to do it. They were very patient and answer every question but it still wouldn't work, so they offered to access my machines (given my permission) and fix the issue themselves which they did swiftly.
Very happy with this service and I will continue to use it and recommend it.
Also, I've had 0 downtime issues in all this time.
Response from RamNode· Oct 13, 2020
Really appreciate your kind words!
LH
Leao H.
Posted
They canceled the account and stole the money
I created an account to use the cloud, and deposited money using BITCOIN.
To my surprise, the account was blocked on suspicion of "fraud and abuse" - Based on, NOTHING.
I will repeat, I made the deposit using BITCOINS.
I didn't even get to create my first instance.
I just created the account and deposited the money.
And we all know that bitcoin fraud is impossible.
They canceled my account based on nothing. just because I created the account using VPN, maybe.
My money, I'm waiting and fighting for the time to be returned. I don't know if they will return it, but so far, 24 hours later, nothing has been returned.
I contacted support more than 10 times via chat and email.
It was the WORST experience I have had with Cloud in my entire life, and I would not recommend this to anyone.
I repeat, that I was not even able to create a first instance, after depositing the bitcoins. They canceled their account based on NOTHING.
I have prints and videos of emails and conversations to prove everything.
Response from RamNode· Oct 13, 2020
Unfortunately, we can't do anything about the approximate 24 hours it takes for BitPay to process a refund. You received an immediate refund in full.
SE
Seller
Posted
The worst ever every time you try to…
The worst ever every time you try to make an account all you will face is; fraud detected, a high score on maxmind
SA
Saqib
Posted
Thumbs Up
I am Ramnode's services for last 2 years and till now i am completely satisfied. They have a really great customer support. And very price friendly services.