rayobyte.comReviews of rayobyte.com

Response from rayobyte.com· Jan 19, 2026

Hi there, I’m really sorry to hear this has been your experience over the last several years. That’s not the standard we want to deliver, and we’d genuinely like the chance to make this right. Could you please reach out to our Support team at [email protected] so we can look into what happened and fix it? If you can include your account email/company name and a brief summary of the main issues you ran into, we’ll prioritize your case and work with you on a clear path forward. Thank you for the honest feedback we appreciate it, and we’d like to earn back your trust.

Response from rayobyte.com· Dec 29, 2025

Hi Peter thank you for the feedback, and I’m sorry for the delay and the experience you’ve had. I also want to clarify something important: our Rotating DC proxies are currently only available in the US and do not support country geolocation at this time. You’re absolutely right that the dashboard UI can make it look like geo-targeting is available — that’s confusing, and we’re actively working on fixing those UI elements. We really appreciate you calling this out. I’m going to look into why your ticket wasn’t answered and I’ll personally follow up with you to make this right.

Response from rayobyte.com· Oct 31, 2025

Hello there, Thank you for sharing your feedback — we truly appreciate it. We’re sorry to hear about the issues you’ve experienced with IP rotation and reliability. That’s definitely not the experience we want for our customers, especially when it impacts production environments. Please reach out to us at [email protected] with your account details so we can review the incidents in detail. Our team will investigate what happened and recommend the best setup to ensure consistent, reliable performance going forward. We value your trust and would love the opportunity to make this right. The Rayobyte Team